Madecraft

Modern Sales Skills Specialization

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Madecraft

Modern Sales Skills Specialization

Master Objection Handling and Close More Deals.

Build a personalized sales approach that wins rapport, resolves objections, and closes deals.

Madecraft

Instructor: Madecraft

Included with Coursera PlusLearn more

Get in-depth knowledge of a subject
Intermediate level

Recommended experience

4 weeks to complete
at 10 hours a week
Flexible schedule
Learn at your own pace
Get in-depth knowledge of a subject
Intermediate level

Recommended experience

4 weeks to complete
at 10 hours a week
Flexible schedule
Learn at your own pace

What you'll learn

  • Personalize prospecting, discovery calls, and onboarding using video to build trust at every stage of the buyer's journey.

  • Build a repeatable sales cycle and pitching framework, then deliver benefit-first pitches and close with confidence.

  • Apply an empathy-first framework to handle price, timing, need, and authority objections while qualifying decision makers.

Details to know

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Taught in English
Recently updated!

September 2026

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Specialization - 3 course series

Crafting Your Perfect Sales Pitch

Crafting Your Perfect Sales Pitch

Course 1, 4 hours

What you'll learn

  • Build a repeatable sales cycle and pitching framework tailored to your own industry.

  • Prevent and resolve objections, then close every pitch with confidence and low pressure.

Skills you'll gain

Category: Verbal Communication Skills
Category: Solution Selling
Category: Prospecting and Qualification
Category: Persuasive Communication
Category: Trustworthiness
Category: Sales Process
Category: General Sales Practices
Category: Oral Expression
Category: Sales Presentation
Category: Relationship Building
Category: Communication
Category: Sales
Category: Consultative Selling
Category: Closing (Sales)
Category: Price Negotiation
Category: Sales Prospecting
Category: Rapport Building
Category: Selling Techniques
Category: Sales Presentations
Category: Overcoming Objections

What you'll learn

  • Personalize outreach, discovery calls, and follow-up using video at every stage of the B2B buyer's journey.

  • Build a qualification, closing, and onboarding process that turns generic sales activity into a repeatable, trust-building system.

Skills you'll gain

Category: Sales
Category: Inside Sales
Category: Prospecting and Qualification
Category: Customer experience improvement
Category: Customer Relationship Building
Category: Customer Success Management
Category: Lead Generation
Category: Sales Prospecting
Category: Customer Engagement
Category: Personalized Campaigns
Category: Personalized Service
Category: Sales Process
Category: Closing (Sales)
Category: Sales Development
Category: Sales Strategy
Category: General Sales Practices
Category: B2B Sales
Category: Booking (Sales)
Category: Sales Enablement
Category: Selling Techniques
A Sales Expert's Guide to Overcoming Objections

A Sales Expert's Guide to Overcoming Objections

Course 3, 5 hours

What you'll learn

  • Respond to any sales objection with empathy, structure, and confidence instead of defensiveness.

  • Apply proven techniques to identify decision makers, qualify buying intent, and close more sales.

Skills you'll gain

Category: Value Propositions
Category: Sales Strategy
Category: Resilience
Category: Selling Techniques
Category: Negotiation
Category: Persuasive Communication
Category: Tenacity
Category: Sales
Category: Overcoming Objections
Category: Persistence
Category: Needs Assessment
Category: Goal Setting
Category: Rapport Building
Category: Consultative Selling
Category: Prospecting and Qualification
Category: Empathy
Category: Closing (Sales)
Category: Personalized Service
Category: Price Negotiation

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Instructor

Madecraft
Madecraft
127 Courses11,544 learners

Offered by

Madecraft

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