Talent Management and Employee Relations

Build in-demand skills with a full year of Coursera Plus, now $239. Save now.

Talent Management and Employee Relations

This course is part of HRCI Senior Professional in Human Resources Professional Certificate

Instructors: Nancy Tawadros

Included with Learn more

4 modules

Gain insight into a topic and learn the fundamentals.

Advanced level

Recommended experience

2 weeks to complete

at 10 hours a week

Flexible schedule

Learn at your own pace

4 modules

Gain insight into a topic and learn the fundamentals.

Advanced level

Recommended experience

2 weeks to complete

at 10 hours a week

Flexible schedule

Learn at your own pace

What you'll learn

Connect integrated talent management and analytics to organizational performance and planning.
Apply training needs assessment, instructional design, and evaluation to learning programs.
Use performance enablement, engagement, and development practices to strengthen workforce effectiveness.
Apply ethical practices, offboarding, and labor relations strategies to support organizational stability.

Details to know

Shareable certificate

Add to your LinkedIn profile

Assessments

22 assignments

Taught in English

See how employees at top companies are mastering in-demand skills

Learn more about Coursera for Business

logos of Petrobras, TATA, Danone, Capgemini, P&G and L'Oreal

Build your Leadership and Management expertise

This course is part of the HRCI Senior Professional in Human Resources Professional Certificate

When you enroll in this course, you'll also be enrolled in this Professional Certificate.

Learn new concepts from industry experts
Gain a foundational understanding of a subject or tool
Develop job-relevant skills with hands-on projects
Earn a shareable career certificate from HRCI

There are 4 modules in this course

This course examines how senior HR professionals build integrated talent management systems that connect workforce strategy, analytics, and long-term planning to organizational performance. You will explore how needs assessment, instructional design, delivery methods, and evaluation practices support effective, inclusive learning programs across the organization.

The course also covers how performance enablement, employee engagement, and development practices drive leadership growth and workforce effectiveness, including feedback systems, career development tools, and leadership pipeline strategies. You will examine how ethical decision-making, offboarding practices, labor relations, and collective bargaining support trust, fairness, and organizational stability across the employee lifecycle. By the end of this course, you will be able to: Connect integrated talent management and analytics to organizational performance and planning. Apply training needs assessment, instructional design, and evaluation to learning programs. Use performance enablement, engagement, and development practices to strengthen workforce effectiveness. Apply ethical practices, offboarding, and labor relations strategies to support organizational stability.

In your first module, you will examine how integrated talent management connects workforce strategy with organizational goals. You will also explore how data, feedback, environmental insights, and ethical analytics guide talent decisions and support agility, performance, and long-term advantage.

What's included

23 videos7 readings5 assignments

23 videosTotal 85 minutes

Introduction to HRCI SPHR2 minutes
Course Overview: Talent Management and Employee Relations2 minutes
Introduction to the Instructor2 minutes
Introduction: Talent Management Strategy1 minute
Building a Talent Ecosystem3 minutes
Competing for Human Capital1 minute
Connecting the Talent Management System4 minutes
Example: Integrated Talent Management6 minutes
Talent Management as Business Value4 minutes
Turning Talent Into Organizational Advantage4 minutes
Technology and Ethical AI in Talent Management4 minutes
Modern Work Models and the Blended Workforce3 minutes
Wellbeing and Resilience in the Modern Workplace4 minutes
Example: Organizational Value of Talent Management6 minutes
Planning for Workforce Readiness4 minutes
Building a Feedback-Driven Workforce4 minutes
Methods for Workforce Talent Strategy5 minutes
Example: Talent Strategy Development7 minutes
Data-Driven HR Decisions3 minutes
Using Analytics Responsibly4 minutes
Advanced Analytics in Action4 minutes
Example: Leveraging Talent Analytics5 minutes
Conclusion: Talent Management Strategy2 minutes

7 readingsTotal 70 minutes

Course Syllabus10 minutes
How to Be Successful in This Course10 minutes
Responsible Use of AI10 minutes
Summary Reading: Integrated Talent Management10 minutes
Summary Reading: Organizational Value of Talent Management10 minutes
Summary Reading: Talent Strategy Development10 minutes
Summary Reading: Leveraging Talent Analytics10 minutes

5 assignmentsTotal 145 minutes

Graded Quiz: Talent Management Strategy50 minutes
Practice Quiz: Integrated Talent Management25 minutes
Practice Quiz: Organizational Value of Talent Management25 minutes
Practice Quiz: Talent Strategy Development20 minutes
Practice Quiz: Leveraging Talent Analytics25 minutes

In this module, you will explore how needs assessments shape training priorities and program design. You will evaluate instructional models and delivery methods that support inclusive experiences and analyze how feedback and training metrics guide program improvements.

What's included

14 videos4 readings5 assignments

14 videosTotal 54 minutes

Introduction: Training Needs, Design, and Evaluation1 minute
Learning as a Driver of Excellence3 minutes
Assessing Training Needs4 minutes
Connecting Learning Insights4 minutes
Example: Needs Assessment for Training Programs5 minutes
Designing Learning With Purpose4 minutes
Design Models for Learning Impact5 minutes
Matching Delivery to Learner Needs5 minutes
Example: Instructional Design and Training Delivery6 minutes
Proving Training Impact4 minutes
Using Evaluation to Improve Training4 minutes
Kirkpatrick’s Evaluation Model5 minutes
Example: Training Program Evaluation4 minutes
Conclusion: Training Needs, Design, and Evaluation1 minute

4 readingsTotal 40 minutes

Summary Reading: Needs Assessment for Training Programs10 minutes
More on Instructional Design Models10 minutes
Summary Reading: Instructional Design and Training Delivery10 minutes
Summary Reading: Training Program Evaluation10 minutes

5 assignmentsTotal 140 minutes

Graded Quiz: Training Needs, Design, and Evaluation50 minutes
Practice Quiz: Needs Assessment for Training Programs25 minutes
Practice Quiz: Instructional Design and Training Delivery20 minutes
Practice Quiz: Training Program Evaluation15 minutes
Activity: Build a Training Program Outline30 minutes

In this module, you will examine how performance goals, feedback, and development practices foster employee growth. You will also consider how employee listening strengthens engagement, while development and leadership practices build readiness and support organizational continuity.

What's included

19 videos4 readings5 assignments

19 videosTotal 78 minutes

Introduction: Employee Performance and Growth1 minute
Enabling Performance Through Growth3 minutes
Turning Feedback Into Development4 minutes
Goal Frameworks for Performance Enablement5 minutes
Example: Performance Enablement Programs6 minutes
Understanding the Employee Experience3 minutes
Tools for Employee Listening5 minutes
Creating a Stronger Employee Experience4 minutes
Helping Employees Return and Re-Engage5 minutes
Example: Encouraging Employee Experience and Engagement6 minutes
Development as a Strategic Advantage3 minutes
The Three Pillars of Growth4 minutes
Tools for Employee Development3 minutes
Example: Employee Growth Practices6 minutes
Building Leadership for Continuity3 minutes
Developing Leaders for Succession3 minutes
Practicing Inclusive Leadership5 minutes
Example: Leadership Development Programs6 minutes
Conclusion: Employee Performance and Growth1 minute

4 readingsTotal 40 minutes

Summary Reading: Performance Enablement Programs10 minutes
Summary Reading: Encouraging Employee Experience and Engagement10 minutes
Summary Reading: Employee Growth Practices10 minutes
Summary Reading: Leadership Development Programs10 minutes

5 assignmentsTotal 145 minutes

Graded Quiz: Employee Performance and Growth50 minutes
Practice Quiz: Performance Enablement Programs25 minutes
Practice Quiz: Encouraging Employee Experience and Engagement25 minutes
Practice Quiz: Employee Growth Practices25 minutes
Practice Quiz: Leadership Development Programs20 minutes

In your final module, you will investigate how organizations manage ethical decisions, employee exits, and labor relationships. You will also assess how legal frameworks, key stakeholders, bargaining practices, and dispute resolution approaches support collaboration and organizational stability.

What's included

17 videos4 readings7 assignments

17 videosTotal 68 minutes

Introduction: Employee Relations and Labor Strategy1 minute
Ethics as the Foundation of Trust4 minutes
Applying Ethical Decision-Making Frameworks5 minutes
Example: Ethical Standards in HR5 minutes
Offboarding as Employee Lifecycle Strategy3 minutes
Optimizing the Offboarding Process5 minutes
Example: Employee Offboarding Practices4 minutes
Labor Relations as Strategic Collaboration3 minutes
Navigating Labor Laws Across Contexts5 minutes
Modern Labor Relations in Practice5 minutes
Example: Labor Relations Strategy5 minutes
Collective Bargaining as Partnership4 minutes
Preparing for Productive Bargaining5 minutes
Using Interest-Based Bargaining5 minutes
Example: Collective Bargaining Strategies5 minutes
Conclusion: Employee Relations and Labor Strategy1 minute
Course Conclusion: Talent Management and Employee Relations2 minutes

4 readingsTotal 40 minutes

Summary Reading: Ethical Standards in HR10 minutes
Summary Reading: Employee Offboarding Practices10 minutes
Summary Reading: Labor Relations Strategy10 minutes
Summary Reading: Collective Bargaining Strategies10 minutes

7 assignmentsTotal 320 minutes

Graded Quiz: Employee Relations and Labor Strategy50 minutes
Course Exam: Talent Management and Employee Relations150 minutes
Practice Quiz: Ethical Standards in HR25 minutes
Practice Quiz: Employee Offboarding Practices20 minutes
Practice Quiz: Labor Relations Strategy20 minutes
Activity: Prepare for a Collective Bargaining Meeting30 minutes
Practice Quiz: Collective Bargaining Strategies25 minutes

Earn a career certificate

Add this credential to your LinkedIn profile, resume, or CV. Share it on social media and in your performance review.

Instructors

Nancy Tawadros

HRCI

4 Courses1,309 learners

Offered by

HRCI

Explore more from Leadership and Management

HRCI
Strategic HR Leadership and Business Management
Course
HRCI
Workforce Planning and Talent Acquisition
Course
HRCI
Total Rewards Strategy and HR Security
Course

Why people choose Coursera for their career

Felipe M.

Learner since 2018

"To be able to take courses at my own pace and rhythm has been an amazing experience. I can learn whenever it fits my schedule and mood."

Jennifer J.

Learner since 2020

"I directly applied the concepts and skills I learned from my courses to an exciting new project at work."

Larry W.

Learner since 2021

"When I need courses on topics that my university doesn't offer, Coursera is one of the best places to go."

Chaitanya A.

"Learning isn't just about being better at your job: it's so much more than that. Coursera allows me to learn without limits."

What brings you to Coursera today?

Start my career

Change my career

Grow in my current role

Explore topics outside of work

Give yourself skills that last, now $239
Save now
Gift your team new skills
Save 40% now

Frequently asked questions

To access course materials, assignments, and earn a Certificate, you'll need to purchase the Certificate experience when you enroll in a course. Eligible learners may also have the option to start with a Free Trial. Some courses may also offer a Full Course, No Certificate option. This lets you access course materials, submit required assessments, and receive a final grade, but you won't be able to earn or purchase a Certificate.

When you enroll in the course, you get access to all of the courses in the Certificate, and you earn a certificate when you complete the work. Your electronic Certificate will be added to your Accomplishments page - from there, you can print your Certificate or add it to your LinkedIn profile.