Managing Employee Performance

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Managing Employee Performance

Instructors: Catherine Mattice

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1 module

Gain insight into a topic and learn the fundamentals.

65 reviews

Beginner level

Recommended experience

5 hours to complete

1 module

Gain insight into a topic and learn the fundamentals.

65 reviews

Beginner level

Recommended experience

5 hours to complete

What you'll learn

Analyze and explain the performance management process and its components.
Formulate clear performance expectations with team members.
Develop and negotiate performance and growth goals with team members collaboratively.
Integrate company core values and organizational goals into performance conversations effectively.

Skills you'll gain

Details to know

Shareable certificate

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Assessments

6 assignments¹

AI Graded see disclaimer

Taught in English

Flexible schedule

Learn at your own pace

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There is 1 module in this course

In today’s fast-paced workplace, effective performance management is a critical capability for leaders at every level. This course provides managers and supervisors with practical strategies to set clear expectations, establish performance metrics, deliver constructive feedback, and conduct evaluations that drive growth and accountability.

The program covers goal setting, coaching techniques, and methods for fostering a collaborative environment that supports employee engagement and development. Learners will also explore approaches for addressing performance challenges and improving team productivity and job satisfaction. Designed for new and emerging team leaders, supervisors, and managers—especially those without prior formal training—this course also serves as a valuable refresher for experienced professionals seeking to strengthen their management skills. By the end, you will be equipped to implement performance management practices that build stronger teams and enhance organizational success.

This course focuses on the principles and techniques of managing employee performance. Learners will master how to set clear performance expectations, provide regular feedback, and conduct performance evaluations. The course covers topics such as goal setting, performance metrics, and creating a collaborative environment that fosters employee growth and development. Learners will also gain insights into effective performance management techniques and strategies to address performance-related issues.

What's included

24 videos5 readings6 assignments

24 videosTotal 64 minutes

Introduction to the Course and Instructor2 minutes
Performance Management Throughout the Employee Life Cycle5 minutes
The Performance Management Process6 minutes
When You Don’t Take Advantage of Performance Management4 minutes
Collaborative Performance Management2 minutes
Collaboratively Setting Goals with Your Employees3 minutes
The Importance of Weekly One-On-One Meetings2 minutes
Incorporating Company Core Values2 minutes
Relating Employee Goals to Organizational Goals2 minutes
The Principles of Collaborative Language2 minutes
Techniques for Giving Feedback4 minutes
How to Take Advantage of Getting Feedback4 minutes
Strategies to Incorporate Employee Rewards & Recognition1 minute
General Best Practices3 minutes
Prepare For an Annual Performance Conversation All Year Long4 minutes
Preparing or a Formal Performance Conversation2 minutes
What to do During a Formal Performance Conversation5 minutes
When and Where to Have Performance Conversations1 minute
Steps to Take After a Formal Performance Conversation1 minute
Five Steps For Successful Coaching Conversations3 minutes
Six Skills to Build Before you Begin Coaching Employees2 minutes
Tips For Identifying and Coaching a High Performing Employee2 minutes
Tips For Coaching an Employee With Declining Performance or Behavior3 minutes
A Simple Script For Overcoming Employee Objections or Justification of Behavior2 minutes

5 readingsTotal 45 minutes

Welcome to the Course: Course Overview5 minutes
Additional Reading10 minutes
Additional Reading10 minutes
Additional Reading10 minutes
Conclusion10 minutes

6 assignmentsTotal 190 minutes

Final Assessment40 minutes
Performance management30 minutes
Collaborating on performance expectations30 minutes
Giving and receiving regular feedback30 minutes
Constructive and positive performance conversations30 minutes
Coaching as a performance and behavior management tool30 minutes

Instructors

Instructor ratings

(31 ratings)

Catherine Mattice

STARWEAVER

2 Courses20,079 learners

Offered by

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5.0

Reviewed on Aug 12, 2024

Straight to the point and very easy concept to understand to in turn implement.

4.0

Reviewed on Oct 25, 2024

A lot of good information here! Would love to see one about retail itself

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