IT Change Management Automation with ITIL and CI/CD

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IT Change Management Automation with ITIL and CI/CD

This course is part of Enterprise Cloud DevOps & Infrastructure Management Specialization

Instructor: TSV Learning

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2 modules

Gain insight into a topic and learn the fundamentals.

4 hours to complete

Flexible schedule

Learn at your own pace

2 modules

Gain insight into a topic and learn the fundamentals.

4 hours to complete

Flexible schedule

Learn at your own pace

What you'll learn

Evaluate ITIL 4 change workflows and CI/CD automation strategies to improve change governance, authorization, and traceability.
Analyze Git controls, ITSM middleware, and CMDB synchronization to support secure and scalable automated change pipelines.
Assess risk scoring, approval workflows, SRE error budgets, and rollback strategies to improve deployment reliability and resilience.

Skills you'll gain

Tools you'll learn

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This course is part of the Enterprise Cloud DevOps & Infrastructure Management Specialization

When you enroll in this course, you'll also be enrolled in this Specialization.

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There are 2 modules in this course

Learn how to automate IT change management by connecting ITIL 4 change enablement with CI/CD pipelines and IT service management (ITSM) workflows. Explore how governed automation can reduce approval friction while improving traceability, risk assessment, and deployment resilience.

Designed for ITSM, DevOps, platform engineering, and site reliability engineering (SRE) professionals, this course examines standard, normal, and emergency changes and how their authorization requirements shape automation. You'll evaluate Git governance, automated testing, security scans, immutable artifacts, ITSM middleware, event-driven APIs, and CMDB synchronization to support scalable change pipelines across modern and legacy systems. You'll also assess automated risk scoring, tiered approvals, dependency-aware collision detection, SRE error budgets, secure machine authorization, supply chain attestations, and automated rollbacks. Use value stream analytics and governance metrics to identify bottlenecks and inform remediation decisions. What sets this course apart is its integrated focus on delivery pipelines, ITIL governance, and operational resilience. By the end, you'll be able to evaluate change automation architectures, select risk-based safeguards for enterprise deployments, and plan a phased adoption strategy.

Connect ITIL change enablement with CI-CD pipelines through Git governance, testing, security controls, and ITSM middleware. Evaluate CMDB synchronization, scalable integration patterns, and phased enterprise adoption.

What's included

5 videos3 assignments

5 videosTotal 39 minutes

Automated Change Management and ITIL11 minutes
Pipeline and ITIL Integration Benefits9 minutes
Git Governance and Change Traceability7 minutes
CI-CD and ITSM Integration Middleware4 minutes
Scaling Enterprise Change Pipelines8 minutes

3 assignmentsTotal 50 minutes

Connecting ITIL with Automation10 minutes
Governing and Scaling Change Pipelines10 minutes
Building Automated Change Pipelines30 minutes

Evaluate automated risk scoring, approval routing, and closed-loop remediation. Select dependency-aware collision controls, SRE error budgets, secure automation practices, and rollback mechanisms while using analytics to assess delivery performance.

What's included

5 videos3 assignments

5 videosTotal 39 minutes

Automated Change Risk Scoring6 minutes
Automation Governance and Closed-Loop Remediation9 minutes
Change Collision Detection and SRE Controls8 minutes
Value Stream Analytics and Secure Automation8 minutes
Automated Rollbacks and Change Synchronization8 minutes

3 assignmentsTotal 50 minutes

Assessing Risk and Governing Automation10 minutes
Ensuring Safe and Reliable Changes10 minutes
Managing Risk and Building Change Resilience30 minutes

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Instructor

TSV Learning

The Skill Valley

83 Courses544 learners

Offered by

The Skill Valley

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