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University at Buffalo

Data-Driven Process Improvement

Discover how data can transform business operations, improve efficiency, and support smarter decision-making. In this course, you'll learn how organizations use data-driven strategies and Internet of Things (IoT) technologies to identify opportunities for process improvement, measure performance, and make informed business decisions. Explore how to align operational activities with strategic goals, collect meaningful data, select Key Performance Indicators (KPIs), and use process mapping to visualize how materials and information flow through an organization. Through real-world examples, practical exercises, and a hands-on project, you'll apply data-driven process improvement techniques to a simulated business scenario and explore how these approaches can be adapted to your own organization. **What you'll learn:** - **Strategic Alignment:** Understand how to connect operational performance with organizational goals and business needs. - **Data Collection and IoT:** Explore how IoT technologies support data collection and help organizations measure performance. - **Key Performance Indicators:** Learn how to identify meaningful KPIs and use them to evaluate operational effectiveness. - **Process Mapping:** Visualize and analyze workflows to identify inefficiencies and opportunities for improvement. - **Practical Application:** Apply data-driven improvement strategies through a hands-on project and realistic business scenarios. **Who should take this course?** This course is ideal for professionals, students, and organizational leaders interested in operations management, process improvement, digital transformation, and data-driven decision-making. Some familiarity with reading reports, collecting data, and interpreting visualizations is helpful. This is the first course in the **Data-Driven Decision Making (DDDM) Specialization**, providing a foundation for further learning in data-driven business improvement.

Status: Prioritization
Status: Process Mapping
BeginnerCourse9 hours

Featured reviews

Reviewed Jun 20, 2022

It is a very good course and eye opener. Data driven process improvement is needful in every field.

Reviewed Jul 18, 2022

great way to explain the things that I have never learned before. Go for it

Reviewed Apr 2, 2021

The course is easy to understand and provides some key foundational considerations for data gathering and making an impact on business strategy.

Reviewed Jun 15, 2021

Course is very good but if the resource material can be converted to a video it will add more value

Reviewed Jul 27, 2025

Given the insight on data collection, analysis proritization and management

Reviewed Jun 7, 2023

THE COURSE IS VERY INFORMATIVE,KNOWLEDEAGLE,WELL PREPARED AND WELL PRESENTED BY COURSE INSTRUCTOR.......

Reviewed Jun 2, 2024

Training course was well crafted and apt...Overall Excellent in line with expectations!!!

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