Do I need prior experience to enroll?

No prior experience is required. This beginner-friendly course has no prerequisites.

What certification will I receive?

You will earn the Collaborative Problem-Solving and Negotiation Training Certificate, validating knowledge of collaborative thinking, negotiation, problem-solving, ethical persuasion, professional integrity, and conflict management.

What will I get if I subscribe to this Specialization?

When you enroll in the course, you get access to all of the courses in the Specialization, and you earn a certificate when you complete the work. Your electronic Certificate will be added to your Accomplishments page - from there, you can print your Certificate or add it to your LinkedIn profile.

Is financial aid available?

Yes. In select learning programs, you can apply for financial aid or a scholarship if you can’t afford the enrollment fee. If fin aid or scholarship is available for your learning program selection, you’ll find a link to apply on the description page.

Collaborative Problem-Solving and Negotiation Training

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Collaborative Problem-Solving and Negotiation Training

This course is part of High-Impact Workplace Communication Certification Specialization

Instructor: Priyanka Mehta

Included with Learn more

3 modules

Gain insight into a topic and learn the fundamentals.

Beginner level

Recommended experience

1 week to complete

at 10 hours a week

Flexible schedule

Learn at your own pace

3 modules

Gain insight into a topic and learn the fundamentals.

Beginner level

Recommended experience

1 week to complete

at 10 hours a week

Flexible schedule

Learn at your own pace

What you'll learn

Build a collaborative mindset and strengthen psychological safety
Improve active listening, empathy, and strategic presence
Apply creative problem-solving and strategic negotiation
Use ethical persuasion to build credibility and manage conflict

Details to know

Shareable certificate

Add to your LinkedIn profile

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Build your subject-matter expertise

This course is part of the High-Impact Workplace Communication Certification Specialization

When you enroll in this course, you'll also be enrolled in this Specialization.

Learn new concepts from industry experts
Gain a foundational understanding of a subject or tool
Develop job-relevant skills with hands-on projects
Earn a shareable career certificate

There are 3 modules in this course

Collaborative Problem-Solving and Negotiation Training develops practical skills in collaborative thinking, conflict management, negotiation, and ethical persuasion. Learn psychological safety, bias awareness, emotional self-regulation, strategic presence, empathetic perspective-taking, active listening, creative problem-solving, and strategic negotiation. Build credibility, manage challenging personalities, apply ethical persuasion, and maintain high-integrity commitments to strengthen workplace collaboration and achieve mutually beneficial outcomes.

By the end of this course, you will be able to: - Build a Collaborative Mindset: Strengthen psychological safety, self-awareness, and workplace collaboration - Improve Active Listening: Apply empathy, thoughtful inquiry, and strategic presence - Apply Creative Problem-Solving: Develop practical solutions and create mutual value - Strengthen Negotiation Skills: Reframe conflicts and achieve mutually beneficial outcomes - Manage Challenging Personalities: Handle difficult interactions with professionalism - Apply Ethical Persuasion: Build credibility and strengthen professional relationships - Maintain Professional Integrity: Demonstrate high-integrity commitments and ethical practices Ideal for beginners, business professionals, managers, leaders, and professionals seeking practical skills in collaboration, problem-solving, negotiation, conflict management, and ethical persuasion.

Build a collaborative mindset by understanding the shift from ego-driven behavior to effective collaboration. Learn to foster psychological safety, recognize bias, regulate emotions during conflict, and strengthen workplace interactions. Develop practical strategies to build trust, manage conflict constructively, improve self-awareness, and create a more inclusive and collaborative work environment.

What's included

7 videos1 reading2 assignments

7 videosTotal 16 minutes

Course introduction1 minute
Lesson Introduction1 minute
Learning Objectives1 minute
The Ego-Collaboration Pivot4 minutes
Building Psychological Safety & Bias Awareness4 minutes
Emotional Self-Regulation in Conflict3 minutes
Key Takeaways1 minute

1 readingTotal 10 minutes

Course Syllabus10 minutes

2 assignmentsTotal 115 minutes

Quiz on Foundations of Collaborative Mindset55 minutes
Assessment for Foundations of Collaborative Mindset60 minutes

Develop skills to understand human needs, build strategic presence, and create mutual value in professional interactions. Learn empathetic perspective-taking, active listening, thoughtful inquiry, creative problem-solving, and value exchange. Explore ways to reframe conflict as an opportunity, apply strategic negotiation, overcome stagnation, and develop practical solutions that support collaboration and mutually beneficial outcomes.

What's included

12 videos3 assignments

12 videosTotal 33 minutes

Lesson Introduction1 minute
Learning Objectives1 minute
The Power of Strategic Presence4 minutes
Empathetic Perspective-Taking and Listening Skills4 minutes
The Art of Thoughtful Inquiry3 minutes
Key Takeaways1 minute
Lesson Introduction1 minute
Learning Objectives1 minute
Reframing Conflict as Opportunity5 minutes
The Logic of Creative Trading and Value Exchange5 minutes
Bypassing Stagnation: Practical Negotiation Scenario5 minutes
Key Takeaways1 minute

3 assignmentsTotal 130 minutes

Quiz on Decoding Human Needs and Strategic Presence15 minutes
Quiz on Creative Problem-Solving and Mutual Gain55 minutes
Assessment for Understanding Needs and Creating Mutual Value60 minutes

Develop ethical persuasion and professional integrity skills to build credibility, manage challenging personalities, and strengthen workplace relationships. Learn ethical persuasion techniques, establish credibility, handle aggressive personalities with professionalism, and maintain high-integrity commitments. Explore long-term relational equity through practical negotiation strategies and a case study focused on ethical and effective professional interactions.

What's included

6 videos4 assignments1 plugin

6 videosTotal 17 minutes

Lesson Introduction1 minute
Learning Objectives1 minute
Establishing Credibility and Ethical Persuasion5 minutes
Managing Aggressive Personalities with Professional Grace5 minutes
High-Integrity Commitments & Long-Term Relational Equity4 minutes
Key Takeaways1 minute

4 assignmentsTotal 250 minutes

Quiz on Ethical Persuasion and Integrity15 minutes
Quiz on Case Study55 minutes
Assessment for Ethical Persuasion and Integrity60 minutes
Resolving a Cross-Functional Team Conflict Through Effective Workplace Communication120 minutes

1 pluginTotal 15 minutes

Negotiation Case Study15 minutes

Earn a career certificate

Add this credential to your LinkedIn profile, resume, or CV. Share it on social media and in your performance review.

Instructor

Priyanka Mehta

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104 Courses95,834 learners

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Frequently asked questions

This course develops practical skills in collaborative problem-solving, negotiation, conflict management, ethical persuasion, and professional relationship building.

Ideal for beginners, business professionals, managers, leaders, and professionals looking to strengthen collaboration, negotiation, problem-solving, and conflict management skills.

You will learn collaborative mindset, psychological safety, active listening, strategic presence, creative problem-solving, strategic negotiation, ethical persuasion, professional integrity, and credibility building.

To access course materials, assignments, and earn a Certificate, you'll need to purchase the Certificate experience when you enroll in a course. Eligible learners may also have the option to start with a Free Trial. Some courses may also offer a Full Course, No Certificate option. This lets you access course materials, submit required assessments, and receive a final grade, but you won't be able to earn or purchase a Certificate.