Board Infinity

Build AI Workflows in Claude: Projects, Skills & Connectors

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Board Infinity

Build AI Workflows in Claude: Projects, Skills & Connectors

Board Infinity

Instructor: Board Infinity

Included with Coursera PlusLearn more

Gain insight into a topic and learn the fundamentals.
Beginner level

Recommended experience

1 week to complete
at 10 hours a week
Flexible schedule
Learn at your own pace
Gain insight into a topic and learn the fundamentals.
Beginner level

Recommended experience

1 week to complete
at 10 hours a week
Flexible schedule
Learn at your own pace

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Recently updated!

November 2026

Assessments

14 assignments

Taught in English

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There are 9 modules in this course

This module introduces Claude as a workplace assistant and helps you build a practical mental model for using it as both a chat partner and a task-oriented tool. Through core concepts and the Brewline Coffee Co. case, you will connect Claude’s capabilities to real work such as communication, analysis, and workflow support. By the end, you will be ready to identify meaningful use cases in your own role and approach the rest of the course with a clear sense of why these ideas matter.

What's included

6 videos2 assignments

This module helps you get Claude ready for real workplace use. You will move from account creation and plan selection to interface navigation, settings, model choices, and privacy-related preferences so you can make informed setup decisions from the start. The module is designed to leave you with a practical configuration checklist and the confidence to use Claude responsibly in day-to-day work.

What's included

8 videos2 assignments

This module moves from orientation to hands-on use by showing you how to work with Claude like a thoughtful colleague. You will practice structuring requests with the four-part brief, compare vague and specific prompts, explore multimodal inputs such as files and images, and strengthen your habits for checking Claude’s work before acting on it. The scenarios in this module are grounded in common workplace communication and knowledge tasks, making the skills immediately useful.

What's included

9 videos1 assignment

This module introduces projects as a way to organize ongoing work in Claude with shared context and continuity. You will see how projects can support repeatable collaboration, create a project around a realistic business scenario, and distinguish project context from memory-related features. The module also surfaces team-oriented features so you can recognize how projects can help groups work more consistently and efficiently.

What's included

7 videos2 assignments

This module shows how Claude can work with uploaded materials and generate useful outputs for business tasks. You will explore how to read files, produce artifacts, and manage those outputs through editing, versioning, downloading, and sharing. Through examples such as contract review and dashboard creation, you will learn how to turn raw information into practical deliverables while maintaining human oversight.

What's included

7 videos1 assignment

This module expands Claude from a standalone assistant into a connected workflow tool. You will learn how connectors and MCP support access to external systems, explore examples involving Gmail, Calendar, and Drive, and evaluate the trust and permissions issues that come with cross-tool automation. The morning brief scenario illustrates both the productivity value and the governance considerations of connected AI in the workplace.

What's included

5 videos2 assignments

This module helps you turn repeatable know-how into reusable skills that make Claude more consistent and more valuable over time. You will learn when a process should become a skill, explore built-in options, and create custom skills by talking to Claude or demonstrating a workflow. The examples in this module highlight how individuals and teams can capture practical expertise, refine it, and reuse it across recurring tasks.

What's included

7 videos1 assignment

This module introduces plugins as another way to extend Claude for specialized work. You will learn how to find, install, and manage plugins, and examine examples that support finance and marketing tasks. By the end of the module, you will be better equipped to judge whether a plugin is useful, relevant, and appropriate for a workplace context.

What's included

5 videos1 assignment

This concluding module shifts from individual use to organizational adoption. You will consider the decisions that shape a successful rollout, from admin controls and feature access to connector approvals, team habits, and continuous learning. The capstone and final assessments ask you to make realistic governance decisions and produce a practical team-facing deliverable that brings together the course’s core skills.

What's included

7 videos2 assignments

Instructor

Board Infinity
Board Infinity
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