Assessing Conflict

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Assessing Conflict

This course is part of Conflict Management For Everyone Specialization

Instructor: CareerCatalyst

3,100 already enrolled

Included with Learn more

6 modules

Gain insight into a topic and learn the fundamentals.

25 reviews

Beginner level

Recommended experience

7 hours to complete

6 modules

Gain insight into a topic and learn the fundamentals.

25 reviews

Beginner level

Recommended experience

7 hours to complete

Skills you'll gain

Details to know

Shareable certificate

Add to your LinkedIn profile

Taught in English

Flexible schedule

Learn at your own pace

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Build your subject-matter expertise

This course is part of the Conflict Management For Everyone Specialization

When you enroll in this course, you'll also be enrolled in this Specialization.

Learn new concepts from industry experts
Gain a foundational understanding of a subject or tool
Develop job-relevant skills with hands-on projects
Earn a shareable career certificate

There are 6 modules in this course

Do you struggle to recognize conflicts early enough? Do you need to learn about the ways you and others face conflict? Learn these skills and more from the Assessing Conflict course!

What's included

1 reading2 plugins

What's included

3 readings1 peer review1 discussion prompt3 plugins

3 readingsTotal 12 minutes

Practice the solution: Assessing relevant conflicts 1 minute
Infographic: Conflict types10 minutes
Widely misunderstood and often missed: Key takeaways1 minute

1 peer reviewTotal 60 minutes

Apply the solution: Identifying conflicts60 minutes

1 discussion promptTotal 10 minutes

Reflect on the solution: Identifying the nature of conflict10 minutes

3 pluginsTotal 23 minutes

Identifying the nature of conflict: Causes and resources5 minutes
Identifying the nature of conflict: Assessing relevant conflicts 3 minutes
Practice the solution: Assessing relevant conflicts 15 minutes

What's included

3 readings1 peer review1 discussion prompt3 plugins

3 readingsTotal 12 minutes

Practice the solution: Assessing reactions to conflict1 minute
Infographic: Different reactions to conflict10 minutes
Assessment and anticipation: Key takeaways1 minute

1 peer reviewTotal 60 minutes

Apply the solution: Recognizing reactions to conflicts60 minutes

1 discussion promptTotal 10 minutes

Reflect on the solution: Recognizing reactions to conflict 10 minutes

3 pluginsTotal 21 minutes

Recognizing reactions to conflict: Causes and resources 3 minutes
Recognizing reactions to conflict: Assessing reactions to conflict 3 minutes
Practice the solution: Assessing reactions to conflict15 minutes

What's included

3 readings1 peer review1 discussion prompt3 plugins

3 readingsTotal 12 minutes

Practice the solution: Listening actively and purposefully1 minute
Infographic: Listening actively and purposefully 10 minutes
What they say and what it means: Key takeaways 1 minute

1 peer reviewTotal 60 minutes

Apply the solution: Listening actively for interests60 minutes

1 discussion promptTotal 10 minutes

Reflect on the solution: Listening actively for interests 10 minutes

3 pluginsTotal 19 minutes

Listening actively for interests: Causes and resources2 minutes
Listening actively for interests: Listening actively and purposefully 2 minutes
Practice the solution: Listening actively and purposefully15 minutes

What's included

3 readings1 peer review1 discussion prompt3 plugins

3 readingsTotal 12 minutes

Practice the solution: Building to the right questions 1 minute
Infographic: Starting with open-ended questions10 minutes
Balance statements and questions types: Key takeaways 1 minute

1 peer reviewTotal 60 minutes

Apply the solution: Asking questions60 minutes

1 discussion promptTotal 10 minutes

Reflect on the solution: Asking questions 10 minutes

3 pluginsTotal 20 minutes

Asking questions: Causes and resources 3 minutes
Asking questions: Building to the right questions2 minutes
Practice the solution: Building to the right questions15 minutes

What's included

1 reading1 plugin

Earn a career certificate

Add this credential to your LinkedIn profile, resume, or CV. Share it on social media and in your performance review.

Instructor

Instructor ratings

(8 ratings)

CareerCatalyst

Arizona State University

61 Courses148,127 learners

Offered by

Arizona State University

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5.0

Reviewed on Jul 22, 2023

Very useful course for managers. Course materials are well-organized and detailed. Highly recommended.

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Frequently asked questions

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