Process improvement courses can help you learn techniques like Lean, Six Sigma, and root cause analysis, along with process mapping and performance metrics. You can build skills in identifying inefficiencies, implementing change, and fostering a culture of continuous improvement. Many courses introduce tools such as flowcharts, value stream mapping, and statistical software, which support the application of these skills in practical work, enabling you to streamline operations and enhance productivity.

University of Michigan
Skills you'll gain: Talent Management, Talent Pipelining, People Development, Performance Appraisal, Employee Onboarding, Employee Performance Management, Workforce Development, Employee Coaching, Talent Recruitment, Performance Review, Talent Acquisition, Performance Management, Leadership Development, New Hire Orientations, Recruitment Strategies, Coaching, Performance Measurement, Full Cycle Recruitment, Recruitment, Employee Engagement
★ 4.6 (2.8K) · Beginner · Course · 1 - 4 Weeks

CVS Health
Skills you'll gain: Active Listening, De-escalation Techniques, Greeting Customers, Customer Service, Cashiering, Empathy, Cross Selling, Retail Sales, Call Center Experience, Customer Support, Transaction Processing, Selling Techniques, Upselling, Retail Store Operations, Customer Complaint Resolution, Product Knowledge, Team Oriented, Conflict Management, Communication, Time Management
★ 4.6 (484) · Beginner · Professional Certificate · 3 - 6 Months
University of California, Davis
Skills you'll gain: Sensory Systems Analysis, Decision Making, Cognitive flexibility, Critical Thinking, Writing
Beginner · Course · 1 - 3 Months

Saïd Business School, University of Oxford
Skills you'll gain: Prompt Engineering, Retrieval-Augmented Generation, Generative AI, Generative AI Agents, Agentic Workflows, Responsible AI, Generative Model Architectures, AI Enablement, Artificial Neural Networks, AI literacy, Data Ethics, Governance, Artificial Intelligence, LLM Application, Artificial Intelligence and Machine Learning (AI/ML), Agentic systems, Business Ethics, Risk Management, Machine Learning, Project Management
★ 4.8 (535) · Beginner · Specialization · 3 - 6 Months

University of California, Davis
Skills you'll gain: Proposal Development, Market Research, Sampling (Statistics), Research Methodologies, Surveys, Proposal Writing, Request for Proposal, Research Design, Marketing, Client Services, Research, Sample Size Determination, Quantitative Research, Data Collection, Qualitative Research, Target Audience, Business Writing, Feasibility Studies, Decision Making
★ 4.6 (950) · Intermediate · Course · 1 - 4 Weeks

California Institute of the Arts
Skills you'll gain: Wireframing, User Interface and User Experience (UI/UX) Design, Mockups, UI/UX Strategy, Responsive Web Design, User Interface (UI), Web Design, User Interface (UI) Design, User Experience, User Experience Design, Prototyping, Web Design and Development, Visual Design, Web Language, UI/UX Research, Graphic and Visual Design, Interactive Design, HTML and CSS, Design Elements And Principles, Typography
★ 4.9 (923) · Intermediate · Course · 1 - 3 Months

University of California, Davis
Skills you'll gain: Critical Thinking and Problem Solving, Problem Solving, Brainstorming, Complex Problem Solving, Critical Thinking, Independent Thinking, Creative Thinking, Constructive Feedback, Decision Making, Analysis, Emotional Intelligence, Cognitive flexibility, Personal Development, Self-Awareness, Collaboration
★ 4.8 (1.3K) · Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Cold Calling, Selling Techniques, Closing (Sales), Overcoming Objections, General Sales Practices, Sales, Sales Process, Sales Presentations, Sales Strategy, Solution Selling, Lead Generation, Telephone Skills, Customer Relationship Building, Rapport Building, Active Listening, Communication Strategies, Customer Engagement
★ 4.7 (277) · Beginner · Course · 1 - 4 Weeks

University of Colorado Boulder
Skills you'll gain: Statistical Hypothesis Testing, Sample Size Determination, Statistical Inference, Sampling (Statistics), Statistics, Statistical Methods, Business Analytics, Quantitative Research, Probability & Statistics, Statistical Analysis, Estimation, Decision Making, Probability Distribution, Case Studies, Benchmarking
Mixed · Course · 1 - 3 Months

Pearson
Skills you'll gain: Family Planning, Patient Education And Counseling, Molecular Biology, Life Sciences, Biology, Scientific Methods
Beginner · Course · 1 - 4 Weeks

Edureka
Skills you'll gain: Hypertext Markup Language (HTML), Web Design and Development, HTML and CSS, Web Development, Front-End Web Development, Web Content Accessibility Guidelines, Web Development Tools, Web Design, Responsive Web Design, Web Content, Information Architecture, Browser Compatibility, Usability, UI Components, Semantic Web, Document Management, Verification And Validation, File Management, Web Analytics and SEO, Embeddings
Beginner · Course · 1 - 4 Weeks
Madecraft
Skills you'll gain: Persuasive Communication, Sales Presentations, Sales Presentation, Overcoming Objections, Selling Techniques, Rapport Building, Closing (Sales), General Sales Practices, Sales, Sales Process, Consultative Selling, Oral Expression, Solution Selling, Communication, Sales Prospecting, Verbal Communication Skills, Prospecting and Qualification, Price Negotiation, Relationship Building, Trustworthiness
Beginner · Course · 1 - 3 Months