• For Individuals
  • For Businesses
  • For Universities
  • For Governments
Degrees
​
Log In
Join for Free
  • Browse
  • Process Improvement

Process Improvement Courses

Process improvement courses can help you learn techniques like Lean, Six Sigma, and root cause analysis, along with process mapping and performance metrics. You can build skills in identifying inefficiencies, implementing change, and fostering a culture of continuous improvement. Many courses introduce tools such as flowcharts, value stream mapping, and statistical software, which support the application of these skills in practical work, enabling you to streamline operations and enhance productivity.

Popular Process Improvement Courses and Certifications


  • U

    University of Michigan

    Managing Talent

    Skills you'll gain: Talent Management, Talent Pipelining, People Development, Performance Appraisal, Employee Onboarding, Employee Performance Management, Workforce Development, Employee Coaching, Talent Recruitment, Performance Review, Talent Acquisition, Performance Management, Leadership Development, New Hire Orientations, Recruitment Strategies, Coaching, Performance Measurement, Full Cycle Recruitment, Recruitment, Employee Engagement

    4.6 stars, 2.8K reviews, Beginner, Course, 1 - 4 Weeks

    ★ 4.6 (2.8K) · Beginner · Course · 1 - 4 Weeks

    Status: Free trial
    Free trial
  • C

    CVS Health

    CVS Health Retail Customer Service

    Skills you'll gain: Active Listening, De-escalation Techniques, Greeting Customers, Customer Service, Cashiering, Empathy, Cross Selling, Retail Sales, Call Center Experience, Customer Support, Transaction Processing, Selling Techniques, Upselling, Retail Store Operations, Customer Complaint Resolution, Product Knowledge, Team Oriented, Conflict Management, Communication, Time Management

    4.6 stars, 484 reviews, Beginner, Professional Certificate, 3 - 6 Months

    ★ 4.6 (484) · Beginner · Professional Certificate · 3 - 6 Months

    Status: Free trial
    Free trial
  • U

    University of California, Davis

    Wine Tasting: Food and Wine Pairing

    Skills you'll gain: Sensory Systems Analysis, Decision Making, Cognitive flexibility, Critical Thinking, Writing

    Beginner · Course · 1 - 3 Months

    Category: New
    New
    Status: Free trial
    Free trial
  • S

    Saïd Business School, University of Oxford

    AI Foundations for Business Professionals

    Skills you'll gain: Prompt Engineering, Retrieval-Augmented Generation, Generative AI, Generative AI Agents, Agentic Workflows, Responsible AI, Generative Model Architectures, AI Enablement, Artificial Neural Networks, AI literacy, Data Ethics, Governance, Artificial Intelligence, LLM Application, Artificial Intelligence and Machine Learning (AI/ML), Agentic systems, Business Ethics, Risk Management, Machine Learning, Project Management

    4.8 stars, 535 reviews, Beginner, Specialization, 3 - 6 Months

    ★ 4.8 (535) · Beginner · Specialization · 3 - 6 Months

    Status: Top AI program
    Top AI program
    Status: Free trial
    Free trial
  • U

    University of California, Davis

    Research Proposal: Initiating Research

    Skills you'll gain: Proposal Development, Market Research, Sampling (Statistics), Research Methodologies, Surveys, Proposal Writing, Request for Proposal, Research Design, Marketing, Client Services, Research, Sample Size Determination, Quantitative Research, Data Collection, Qualitative Research, Target Audience, Business Writing, Feasibility Studies, Decision Making

    4.6 stars, 950 reviews, Intermediate, Course, 1 - 4 Weeks

    ★ 4.6 (950) · Intermediate · Course · 1 - 4 Weeks

    Status: Free trial
    Free trial
  • C

    California Institute of the Arts

    Web Design: Wireframes to Prototypes

    Skills you'll gain: Wireframing, User Interface and User Experience (UI/UX) Design, Mockups, UI/UX Strategy, Responsive Web Design, User Interface (UI), Web Design, User Interface (UI) Design, User Experience, User Experience Design, Prototyping, Web Design and Development, Visual Design, Web Language, UI/UX Research, Graphic and Visual Design, Interactive Design, HTML and CSS, Design Elements And Principles, Typography

    4.9 stars, 923 reviews, Intermediate, Course, 1 - 3 Months

    ★ 4.9 (923) · Intermediate · Course · 1 - 3 Months

    Status: Free trial
    Free trial
  • U

    University of California, Davis

    Critical Thinking Skills for the Professional

    Skills you'll gain: Critical Thinking and Problem Solving, Problem Solving, Brainstorming, Complex Problem Solving, Critical Thinking, Independent Thinking, Creative Thinking, Constructive Feedback, Decision Making, Analysis, Emotional Intelligence, Cognitive flexibility, Personal Development, Self-Awareness, Collaboration

    4.8 stars, 1.3K reviews, Beginner, Course, 1 - 4 Weeks

    ★ 4.8 (1.3K) · Beginner · Course · 1 - 4 Weeks

    Status: Free trial
    Free trial
  • C

    Coursera

    How to Sell: An Overview of Fundamental Selling Techniques

    Skills you'll gain: Cold Calling, Selling Techniques, Closing (Sales), Overcoming Objections, General Sales Practices, Sales, Sales Process, Sales Presentations, Sales Strategy, Solution Selling, Lead Generation, Telephone Skills, Customer Relationship Building, Rapport Building, Active Listening, Communication Strategies, Customer Engagement

    4.7 stars, 277 reviews, Beginner, Course, 1 - 4 Weeks

    ★ 4.7 (277) · Beginner · Course · 1 - 4 Weeks

    Status: Free trial
    Free trial
  • U

    University of Colorado Boulder

    BiteSize Stats: Hypothesis Testing for Single Samples

    Skills you'll gain: Statistical Hypothesis Testing, Sample Size Determination, Statistical Inference, Sampling (Statistics), Statistics, Statistical Methods, Business Analytics, Quantitative Research, Probability & Statistics, Statistical Analysis, Estimation, Decision Making, Probability Distribution, Case Studies, Benchmarking

    Mixed · Course · 1 - 3 Months

    Category: New
    New
    Status: Free trial
    Free trial
  • P

    Pearson

    Patterns of Inheritance

    Skills you'll gain: Family Planning, Patient Education And Counseling, Molecular Biology, Life Sciences, Biology, Scientific Methods

    Beginner · Course · 1 - 4 Weeks

    Category: New
    New
    Status: Free trial
    Free trial
  • E

    Edureka

    Building Web Pages with HTML

    Skills you'll gain: Hypertext Markup Language (HTML), Web Design and Development, HTML and CSS, Web Development, Front-End Web Development, Web Content Accessibility Guidelines, Web Development Tools, Web Design, Responsive Web Design, Web Content, Information Architecture, Browser Compatibility, Usability, UI Components, Semantic Web, Document Management, Verification And Validation, File Management, Web Analytics and SEO, Embeddings

    Beginner · Course · 1 - 4 Weeks

    Category: New
    New
  • M

    Madecraft

    Crafting Your Perfect Sales Pitch

    Skills you'll gain: Persuasive Communication, Sales Presentations, Sales Presentation, Overcoming Objections, Selling Techniques, Rapport Building, Closing (Sales), General Sales Practices, Sales, Sales Process, Consultative Selling, Oral Expression, Solution Selling, Communication, Sales Prospecting, Verbal Communication Skills, Prospecting and Qualification, Price Negotiation, Relationship Building, Trustworthiness

    Beginner · Course · 1 - 3 Months

    Category: New
    New
    Status: Free trial
    Free trial
1…818283…597

In summary, here are 10 of our most popular process improvement courses

  • Managing Talent: University of Michigan
  • CVS Health Retail Customer Service: CVS Health
  • Wine Tasting: Food and Wine Pairing: University of California, Davis
  • AI Foundations for Business Professionals: Saïd Business School, University of Oxford
  • Research Proposal: Initiating Research: University of California, Davis
  • Web Design: Wireframes to Prototypes: California Institute of the Arts
  • Critical Thinking Skills for the Professional: University of California, Davis
  • How to Sell: An Overview of Fundamental Selling Techniques: Coursera
  • BiteSize Stats: Hypothesis Testing for Single Samples: University of Colorado Boulder
  • Patterns of Inheritance: Pearson

Skills you can learn in Business Essentials

Analytics (37)
Presentation (33)
Modeling (29)
Business Analytics (27)
Language (26)
Microsoft Excel (26)
Writing (26)
Speech (18)
Plan (17)
Business Communication (16)
Decision-making (16)
Leadership (15)

Other topics to explore

Arts and Humanities
338 courses
Business
1095 courses
Computer Science
668 courses
Data Science
425 courses
Information Technology
145 courses
Health
471 courses
Math and Logic
70 courses
Personal Development
137 courses
Physical Science and Engineering
413 courses
Social Sciences
401 courses
Language Learning
150 courses

Coursera Footer

Skills

  • Accounting
  • Artificial Intelligence (AI)
  • Cybersecurity
  • Data Analytics
  • Digital Marketing
  • Human Resources (HR)
  • Microsoft Excel
  • Project Management
  • Python
  • SQL

Professional Certificates

  • Google AI Certificate
  • Google Cybersecurity Certificate
  • Google Data Analytics Certificate
  • Google IT Support Certificate
  • Google Project Management Certificate
  • Google UX Design Certificate
  • IBM AI Engineering Certificate
  • IBM AI Product Manager Certificate
  • IBM Data Science Certificate
  • Intuit Academy Bookkeeping Certificate

Courses & Specializations

  • AI Essentials Specialization
  • AI For Business Specialization
  • AI For Everyone Course
  • AI in Healthcare Specialization
  • Deep Learning Specialization
  • Excel Skills for Business Specialization
  • Financial Markets Course
  • Machine Learning Specialization
  • Prompt Engineering for ChatGPT Course
  • Python for Everybody Specialization

Career Resources

  • Career Aptitude Test
  • CAPM Certification Requirements
  • CompTIA A+ Certification Requirements
  • CompTIA Security+ Certification Requirements
  • Essential IT Certifications
  • High-Income Skills to Learn
  • How to Learn Artificial Intelligence
  • PMP Certification Requirements
  • Popular Cybersecurity Certifications
  • Share your Coursera learning story

Coursera

  • About
  • What We Offer
  • Leadership
  • Careers
  • Catalog
  • Coursera Plus
  • Professional Certificates
  • MasterTrack® Certificates
  • Degrees
  • For Enterprise
  • For Government
  • For Campus
  • Become a Partner
  • Social Impact
  • Free Courses
  • Udemy

Community

  • Learners
  • Partners
  • Beta Testers
  • Blog
  • The Coursera Podcast
  • Tech Blog

More

  • Press
  • Investors
  • Terms
  • Privacy
  • Help
  • Accessibility
  • Contact
  • Articles
  • Directory
  • Affiliates
  • Modern Slavery Statement
  • Do Not Sell/Share
Learn Anywhere
Download on the App Store
Get it on Google Play
© 2026 Coursera Inc. All rights reserved.
  • Coursera Facebook
  • Coursera Linkedin
  • Coursera Twitter
  • Coursera YouTube
  • Coursera Instagram
  • Coursera TikTok