People Management Courses

Skills you'll gain: Customer Service, Customer Complaint Resolution, Campaign Planning, Customer experience strategy (CX), Customer Support, Service Design, Customer Relationship Building, Customer experience improvement, Assertiveness, Personalized Service, Customer Engagement, Customer Retention, Experimentation, De-escalation Techniques, Customer Relationship Management, Customer Insights, Leadership and Management, Conflict Management, Team Leadership, Active Listening

Skills you'll gain: Canva (Software), Prompt Engineering, Timelines, Email Automation, Microsoft Power Automate/Flow, Setting Appointments, Calendar Management, Automation, Microsoft 365, Generative AI, ChatGPT, Collaborative Software, Business Process Automation, Artificial Intelligence, Project Management Software, Time Management, Productivity, Personal Development, Natural Language Processing, Communication

Skills you'll gain: Visionary, Initiative and Leadership, Strategic Leadership, Organizational Leadership, Leadership, Leadership Development, Drive Engagement, Leadership Studies, Organizational Development, Business Transformation, Business Leadership, Innovation, Leadership and Management, Workplace inclusivity, Team Leadership, Proactivity, Stakeholder Engagement, Influencing, Collaboration, Team Management

Skills you'll gain: Information Technology Infrastructure Library, IT Service Management, Service Management, Service Improvement, Information Technology Operations, IT Management, Service Level, Information Technology, Continuous Improvement Process, Governance, Problem Management, Asset Management, Configuration Management, Operations Management, Operational Efficiency, Process Design, Incident Management, Company, Product, and Service Knowledge, Application Frameworks, Problem Solving

Skills you'll gain: Project Design, Agile Product Development, User Story, Agile Project Management, Backlogs, Project Planning, Agile Methodology, Project Scoping, Product Roadmaps, Product Planning, Scrum (Software Development), Project Estimation, Prioritization, Project Management, Product Management, Strategic Planning, Requirements Analysis, Team Collaboration, Problem Solving, Decision Making

Skills you'll gain: Creative Problem-Solving, Creative Thinking, Brainstorming, Ideation, Creativity, Problem Solving, Innovation, Critical Thinking and Problem Solving, Cognitive flexibility, Open Mindset, Critical Thinking, Strategic Thinking, Independent Thinking, Thought Leadership, AI powered creativity, Collaboration, Creative Design, Initiative and Leadership, Leadership, Leadership and Management

Skills you'll gain: ArcGIS, GIS Software, Spatial Data Analysis, Geographic Information Systems, Geospatial Information and Technology, Spatial Analysis, Geospatial Mapping, Data Mapping, File Management

Skills you'll gain: Corporate Strategy, Financial Management, Cost Benefit Analysis, Performance Analysis, Risk Management, Tax Management, Capital Markets, Risk Analysis, Bidding

Skills you'll gain: Scrum (Software Development), Sprint Planning, Sprint Retrospectives, Agile Product Development, Agile Software Development, Agile Project Management, Agile Methodology, Backlogs, Project Management Life Cycle, Scope Management, Team Performance Management, Team Management, Teamwork, Cross-Functional Team Leadership, Accountability Frameworks, Cross-Functional Collaboration, Accountability, Continuous Quality Improvement (CQI), Goal Setting, Adaptability

Skills you'll gain: Earned Value Management, Risk Analysis, Project Risk Management, Quality Assurance and Control, Project Controls, Quality Assurance, Procurement, Product Quality (QA/QC), Cost Management, Purchasing, Quality Control, Data-Driven Decision-Making, Cost Estimation, Project Management, Quality Management, Project Management Life Cycle, Contract Management, Risk Management, Cost Control, Managed Services

Skills you'll gain: Change Management, Organizational Change, Behavior Management, Business Transformation, Culture Transformation, Agile Project Management, Leadership and Management, Organizational Development, Industrial and Organizational Psychology, Training and Development, Social Sciences, Employee Training, Sociology, Communication Planning, Leadership, Communication

Skills you'll gain: Environmental Social And Corporate Governance (ESG), Community Organizing, Sustainability Standards, Sustainable Development, Sustainable Business, Corporate Sustainability, Sustainability Reporting, Community Development, Climate Change Programs, Social Sciences, Community and Social Work, Community Outreach, Climate Change Adaptation, Climate Change Mitigation, Environmental Issue, International Relations, Environmental Policy, Business Leadership, Business Administration, Environmental Science