IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

University of Colorado Boulder
Skills you'll gain: Data Governance, Data Management, Business Analytics, Analytics, Data Quality, Data Ethics, Data Analysis, Data Warehousing, Big Data, Information Systems, Data Storage Technologies, Databases, Organizational Structure, Data-Driven Decision-Making, Data Access, Relational Databases, SQL, Data Storage, Organizational Effectiveness, Cloud Computing
★ 4.7 (3.2K) · Beginner · Course · 1 - 4 Weeks

Microsoft
Skills you'll gain: Service Level, Service Level Agreement, Operations, Operational Efficiency, Service Management, Operations Management, Operational Analysis, Customer experience improvement, Process Optimization, Data Entry, Performance Analysis, Performance Measurement, Data Validation, Business Metrics, Customer Relationship Management, Data Quality, Workflow Management, Data Processing, Data Management, Data Analysis
Beginner · Course · 1 - 3 Months

John Wiley & Sons
Skills you'll gain: Facebook, digital literacy, Social Media, Communication, Social Media Marketing, Media and Communications, Data Sharing, Social Skills, Social Media Strategy, Community Development, Relationship Building, Online Advertising, Information Privacy, Collaboration, Content Management, Group Policy, File Management, Organizational Skills
Beginner · Course · 1 - 3 Months

University of Colorado System
Skills you'll gain: Chronic Diseases, Parent Communication, Care Management, Pediatric First Aid, Care Coordination, Psychosocial Assessments, Medical Emergency, Patient Coordination, Health Education, First Aid, Patient Education and Support, Patient Assistance, Pediatrics, Emergency Response, Pulmonology, Pediatric Nursing, Nursing Care, Nurse Education, Respiratory Care, Food Safety and Sanitation
★ 4.8 (736) · Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Innovation, Product Management, Drive Engagement, Product Marketing, Product Development, Stakeholder Engagement, Competitive Analysis, Product Planning, Communication Planning, Product Strategy, Business Strategy, Business Development, Product Lifecycle Management, Ideation, Market Analysis, Product Knowledge, Communication, Stakeholder Management, Media and Communications, Leadership
★ 4.6 (386) · Beginner · Course · 1 - 3 Months

Princeton University
Skills you'll gain: Microarchitecture, Computer Architecture, Memory Management, Hardware Architecture, Computer Engineering, Systems Architecture, Distributed Computing, Performance Tuning
★ 4.7 (3.9K) · Advanced · Course · 3 - 6 Months

Skills you'll gain: Penetration Testing, Vulnerability Assessments, Vulnerability Scanning, Cyber Security Assessment, Security Testing, Cybersecurity, Exploitation techniques, Network Security, Command-Line Interface, Linux Commands, Network Troubleshooting, General Networking, Linux, TCP/IP, Network Protocols
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Microsoft Outlook, Calendar Management, Microsoft 365, Setting Appointments, Microsoft Teams, Gmail, Productivity Software, Workflow Management, Meeting Facilitation, Coordinating, Organizational Skills, File Management, Scheduling, Time Management, Document Management, Prioritization, Business Correspondence, Writing, Account Management, Business Communication
Beginner · Course · 1 - 3 Months

Skills you'll gain: Docker (Software), DevSecOps, Hardening, Containerization, Application Security, Vulnerability Scanning, Devops Tools, Network Troubleshooting, Infrastructure Security, Event Monitoring, DevOps, Data Security, Vulnerability Assessments, Security Controls, Linux, Vulnerability Management, Cybersecurity, OS Process Management, Risk Management, Performance Measurement
Advanced · Course · 1 - 3 Months

Skills you'll gain: Anomaly Detection, Data Storytelling, Financial Acumen, Audit Working Papers, Financial Data, Financial Modeling, Variance Analysis, Financial Analysis, Auditing, Data-Driven Decision-Making, Box Plots, Power BI, Risk Analysis, Financial Reporting, Decision Making, Microsoft Excel, Scenario Testing, Microsoft Copilot, Microsoft 365, Generative AI
Intermediate · Course · 1 - 3 Months

Duke University
Skills you'll gain: Deep Learning, Model Evaluation, Unsupervised Learning, Machine Learning, Regression Analysis, Artificial Intelligence and Machine Learning (AI/ML), Applied Machine Learning, Artificial Neural Networks, Decision Tree Learning, Model Training, Computer Vision, Logistic Regression, Supervised Learning, Machine Learning Algorithms, Natural Language Processing, Data Science, Predictive Analytics
★ 4.7 (862) · Intermediate · Course · 1 - 3 Months

ISC2
Skills you'll gain: Security Controls, Governance, Cybersecurity, Information Assurance, Risk Management Framework, Cyber Security Policies, Cyber Governance, Security Management, Data Ethics, Cyber Risk, Data Governance, Security Awareness
★ 4.7 (680) · Beginner · Course · 1 - 3 Months