IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Skills you'll gain: Azure DevOps Pipelines, Infrastructure as Code (IaC), Azure DevOps, Terraform, CI/CD, Microsoft Azure, Cloud Deployment, IT Automation, Cloud Infrastructure, Continuous Deployment, DevOps, Application Deployment, Devops Tools, Package and Software Management, Configuration Management, Automation, Multi-Cloud, Command-Line Interface, Git (Version Control System), GitHub
Advanced · Course · 1 - 4 Weeks

Skills you'll gain: Microsoft Teams, Microsoft 365, Team Building, Virtual Teams, Team Management, Collaboration, Collaborative Software, Meeting Facilitation, Internal Communications, User Accounts, Interpersonal Communications, Setting Appointments, File Management, Writing, Editing, Data Sharing, Scheduling, File Systems, Remote Access Systems
Beginner · Course · 1 - 3 Months

Salesforce
Skills you'll gain: Sales Process, Sales, Salesforce, Customer Relationship Management (CRM) Software, Sales Operations, Customer Relationship Management, General Sales Practices, B2B Sales, Data Management, Customer Data Management, Databases, Data Quality, Data Cleansing, Business-To-Consumer
★ 4.6 (1.7K) · Beginner · Course · 1 - 4 Weeks

Dr. Jonathan Reichental
Skills you'll gain: Business Ethics, Ethical Standards And Conduct, Data Ethics, Strategic Leadership, Decision Making, Organizational Leadership, Technology Strategies, Business Leadership, Governance, Leadership Studies, Risking, IT Management, Information Technology, Leadership Development, Stakeholder Analysis, Social Impact, Leadership and Management, Artificial Intelligence, Cross-Functional Collaboration, Emerging Technologies
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Cloud Computing Architecture, Solution Architecture, Cloud Solutions, Cloud Platforms, Enterprise Architecture, IT Security Architecture, Cloud Infrastructure, Cloud Services, Public Cloud, Cloud Applications, Cloud Computing, Cloud Security, Professional Development, Open Source Technology, AWS CloudFormation, Social Impact, Interviewing Skills, IT Infrastructure, Job Evaluation, Scalability
Intermediate · Course · 1 - 3 Months

Johns Hopkins University
Skills you'll gain: Shiny (R Package), Rmarkdown, Model Evaluation, Regression Analysis, Leaflet (Software), Exploratory Data Analysis, Statistical Inference, Predictive Modeling, Statistical Hypothesis Testing, Machine Learning Algorithms, Plotly, Interactive Data Visualization, Probability & Statistics, Data Visualization, Statistical Analysis, Statistical Modeling, R Programming, Model Training, Machine Learning, GitHub
★ 4.4 (7.2K) · Intermediate · Specialization · 3 - 6 Months

Skills you'll gain: Product Lifecycle Management, Product Management, Project Management, Product Development, Product Strategy, Portfolio Management, Product Knowledge, Value Propositions, Competitive Analysis
★ 4.6 (1.4K) · Beginner · Course · 1 - 3 Months

University at Buffalo
Skills you'll gain: Model Based Systems Engineering, Peer Review, Programmable Logic Controllers, Systems Engineering, Product Lifecycle Management, Intrusion Detection and Prevention, Security Controls, Performance Measurement, Collaborative Software, Control Systems, Continuous Monitoring, Anomaly Detection, Manufacturing and Production, Machine Controls, Incident Response, Digital Transformation, Cyber Attacks, Vulnerability Assessments, Cybersecurity, Manufacturing Operations
★ 4.6 (7.1K) · Beginner · Specialization · 3 - 6 Months
Skills you'll gain: Lean Six Sigma, Six Sigma Methodology, Lean Manufacturing, Quality Improvement, Process Improvement and Optimization, Lean Methodologies, Process Improvement, Operational Excellence, Continuous Quality Improvement (CQI), Continuous Improvement Process, Process Analysis, Root Cause Analysis, Operational Efficiency, Process Optimization, Performance Improvement, Solution Design, Corrective and Preventive Action (CAPA), Process Capability, Performance Measurement, Business Transformation
Intermediate · Course · 1 - 4 Weeks

Microsoft
Skills you'll gain: Root Cause Analysis, Meeting Facilitation, Delegation Skills, Management Training And Development, Team Performance Management, Constructive Feedback, Organizational Change, Trustworthiness, Resource Allocation, Recognizing Others, Operations Management, Performance Appraisal, Operational Analysis, Problem Management, Goal Setting, Leadership and Management, Team Management, Performance Review, Employee Coaching, Emotional Intelligence
Intermediate · Professional Certificate · 3 - 6 Months

Sage Publications
Skills you'll gain: Leadership Studies, Organizational Leadership, Leadership Development, Trustworthiness, Business Leadership, Leadership, Business Ethics, Mindfulness, Self-Awareness, Visionary, Leadership and Management, Culture Transformation, Personal Integrity, Organizational Development, Organizational Change, Meditation & Breathwork, Organizational Effectiveness, Personal Development, Change Management, Corporate Strategy
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Prometheus (Software), Grafana, Cloud-Native Computing, Kubernetes, Site Reliability Engineering, Devops Tools, DevOps, Business Metrics, System Monitoring, Application Performance Management, Application Deployment, Context Management, Cloud Platforms, Service Level, Docker (Software), YAML, Microservices, Data Pipelines, Software Development, Engineering, Scientific, and Technical Instruments
Intermediate · Course · 3 - 6 Months