IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

University of California San Diego
Skills you'll gain: Drug Development, Pharmaceuticals, Pharmacology, Pharmaceutical Terminology, Pre-Clinical Development, Clinical Trials, Biotechnology, Bioinformatics, Medical Science and Research, Healthcare Industry Knowledge, Molecular Biology, Market Opportunities, Chemistry
★ 4.7 (4K) · Beginner · Course · 1 - 3 Months

Microsoft
Skills you'll gain: Responsible AI, Microsoft Excel, Prompt Engineering, Analytics, Data Analysis, Presentations, Analytical Skills, Management Reporting, Spreadsheet Software, Business Analytics, Prompt Patterns, Excel Formulas, Proposal Development, Data Ethics, Business Reporting, Microsoft Copilot, Data Science, Decision Support Systems, Business Operations, Strategic Decision-Making
Beginner · Course · 1 - 3 Months

Skills you'll gain: Linux, Linux Administration, Operating System Administration, Malware Protection, Linux Commands, Endpoint Security, Desktop Support, Security Awareness, Hardening, File Systems, Remote Access Systems, Active Directory, Microsoft Windows, Interoperability, Mobile Security, Technical Support and Services, Information Technology Operations, Operating Systems, Network Troubleshooting, Hardware Troubleshooting
Intermediate · Specialization · 3 - 6 Months

Skills you'll gain: Data Lakes, Data Integration, Data Manipulation, Dataflow, Data Mapping, Data Infrastructure, Data Pipelines, Data Warehousing, Extract, Transform, Load, Data Cleansing, Data Quality, Data Transformation, Data Wrangling, Data Processing, Data Architecture, Data Store, Data Validation, Data Import/Export, AI Workflows
Intermediate · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Prompt Engineering, Customer Retention, Customer Acquisition Management, Customer experience improvement, Responsible AI, Customer Service, Customer experience strategy (CX), Customer Success Management, Customer Engagement, Generative AI, Customer Support, Customer Analysis, AI Personalization, ChatGPT, Anthropic Claude, Artificial Intelligence, Business Process Automation, Data-Driven Decision-Making, Automation, Predictive Analytics
★ 4.6 (370) · Intermediate · Specialization · 1 - 3 Months
University of California, Santa Cruz
Skills you'll gain: Programming Principles, Program Development, Computational Logic, Memory Management
★ 4.5 (6.8K) · Beginner · Course · 1 - 3 Months

Skills you'll gain: Kubernetes, Infrastructure as Code (IaC), Application Performance Management, Terraform, Identity and Access Management, Generative AI Agents, Metadata Management, Google Cloud Platform, Data Sharing, Data Pipelines, Cloud-Native Computing, Cloud Development, Prompt Engineering, Serverless Computing, Generative AI, Cloud Security, Cloud Deployment, AI literacy, Dashboard Creation, MLOps (Machine Learning Operations)
★ 4.6 (2.9K) · Advanced · Specialization · 3 - 6 Months

CVS Health
Skills you'll gain: Active Listening, De-escalation Techniques, Greeting Customers, Customer Service, Cashiering, Empathy, Cross Selling, Retail Sales, Call Center Experience, Customer Support, Transaction Processing, Selling Techniques, Upselling, Retail Store Operations, Customer Complaint Resolution, Product Knowledge, Team Oriented, Conflict Management, Communication, Time Management
★ 4.6 (484) · Beginner · Professional Certificate · 3 - 6 Months

University of London
Skills you'll gain: People Management, Conflict Management, Human Resources Management and Planning, Staff Management, Smart Goals, Employee Performance Management, Leadership and Management, Performance Management, People Development, Performance Appraisal, Performance Review, Industrial and Organizational Psychology, Organizational Leadership, Leadership, Decision Making, Strategic Decision-Making, Compensation Management, Recruitment, Compensation and Benefits, Talent Recruitment
★ 4.7 (4.3K) · Mixed · Course · 1 - 3 Months

Rice University
Skills you'll gain: Capital Budgeting, Cash Flows, Fiscal Management, Finance, Financial Analysis, Cash Flow Forecasting, Business Valuation, Return On Investment, Financial Management, Corporate Finance, General Finance, Case Studies, Investment Management, Financial Market, Risk Analysis, Financial Accounting, Capital Markets
★ 4.8 (2.9K) · Beginner · Course · 1 - 3 Months

Board Infinity
Skills you'll gain: Prompt Engineering, Prompt Patterns, Proposal Writing, Prompt Engineering Tools, AI Workflows, Proposal Development, Business Writing, Business Correspondence, Email Automation, Writing, Administrative Support, AI literacy, AI Enablement, Customer Acquisition Management, Writing and Editing, Business Communication, Calendar Management, LLM Application, Sales Prospecting, Prospecting and Qualification
Beginner · Course · 1 - 4 Weeks

University of Pennsylvania
Skills you'll gain: Dental Care, Oral and Dental Care, Dentistry, Patient Evaluation, Dental Procedures, Oral Health, Periodontology, Dental Informatics, Oral Cancer Screening, Cardiology, Developmental Disabilities, Disabilities, Pain Management, General Medicine, Biomedical Technology, Biomedical Engineering, Endocrinology, Oral Hygiene, Medical History Documentation, Oncology
★ 4.9 (2.3K) · Intermediate · Specialization · 3 - 6 Months