IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Duke University
Skills you'll gain: Business Analytics, Business Metrics, Analytics, Business Process Improvement, Process Improvement, Business Intelligence, Performance Improvement, Digital Analysis, Data Analysis Software, Business Intelligence Software, Business Process, Tableau Software, Business Analysis, Performance Measurement, Data Analysis, Key Performance Indicators (KPIs), Web Analytics, Performance Metric, Data Strategy, Decision Making
★ 4.6 (8.5K) · Mixed · Course · 1 - 3 Months

University of Virginia
Skills you'll gain: Web Presence, Brand Management, Personal Attributes, Safety and Security, digital literacy, Personal Development, Social Media, Self-Awareness, Social Media Management, Social Media Strategy, Relationship Building, Information Privacy, Accountability, Goal Setting
★ 4.4 (8.9K) · Beginner · Course · 1 - 3 Months

University of California San Diego
Skills you'll gain: Big Data, Apache Hadoop, Scalability, Data Processing, Data Science, Distributed Computing, Unstructured Data, Data Infrastructure, Data Analysis, Data Quality, File Systems
★ 4.6 (11K) · Mixed · Course · 1 - 3 Months

University of Virginia
Skills you'll gain: New Product Development, Product Management, Product Development, Agile Product Development, Innovation, Product Improvement, Ideation, Customer Analysis, Customer Insights, Design Thinking, Stakeholder Engagement, Stakeholder Communications, Customer Engagement, Product Requirements, Agile Methodology, Data-Driven Decision-Making, Stakeholder Management, Product Testing, Business Modeling
★ 4.7 (5.4K) · Beginner · Course · 1 - 4 Weeks

Duke University
Skills you'll gain: Deep Learning, MLOps (Machine Learning Operations), Responsible AI, Model Evaluation, Data Ethics, Data Management, Experience Design, Unsupervised Learning, Model Training, User Experience Design, Data Quality, Model Deployment, Data Preprocessing, Human Centered Design, Machine Learning, Regression Analysis, Project Management, Product Management, Product Design, Data Science
★ 4.7 (1.2K) · Beginner · Specialization · 3 - 6 Months

LearnQuest
Skills you'll gain: Cloud Hosting, Cloud Computing, Cloud Platforms, Cloud Services, Cloud Deployment, Cloud Technologies, Cloud Infrastructure, Public Cloud, Infrastructure As A Service (IaaS), Managed Services, Serverless Computing, Virtual Machines, Hybrid Cloud Computing, Software As A Service, Microsoft Azure, Platform As A Service (PaaS), Servers, Emerging Technologies, Containerization
★ 4.5 (6.6K) · Beginner · Course · 1 - 3 Months

Meta
Skills you'll gain: Version Control, GitHub, Git (Version Control System), Unix Commands, Command-Line Interface, Unix Shell, Linux, Software Versioning, Unix, Linux Commands, Collaborative Software, Software Development, File Management, Web Development
★ 4.6 (3.8K) · Beginner · Course · 1 - 4 Weeks

Universiteit Leiden
Skills you'll gain: Public Safety and National Security, Research, Mitigation, Research Methodologies, Policy Analysis, Media and Communications, World History, International Relations, Security Strategy, Political Sciences, Public Policies, Trend Analysis, Social Impact, Psychology
★ 4.8 (3.3K) · Beginner · Course · 1 - 3 Months

Università Bocconi
Skills you'll gain: Food and Beverage, Food Services, Global Marketing, Market Dynamics, Business Strategy, Consumer Behaviour, Wholesaling, Value Propositions, Competitive Analysis, Competitive Intelligence, Brand Management, Market Opportunities, Growth Strategies, Branding, Marketing
★ 4.8 (5K) · Mixed · Course · 1 - 3 Months

University of Pennsylvania
Skills you'll gain: Ancient History, Art History, Anthropology, Social Studies, Timelines, World History, Public History, Liberal Arts, Writing
★ 4.6 (2.9K) · Intermediate · Course · 1 - 3 Months

Skills you'll gain: Threat Detection, Security Engineering, Endpoint Detection and Response, Security Information and Event Management (SIEM), Cyber Threat Hunting, AI Security, IT Security Architecture, Continuous Monitoring, MITRE ATT&CK Framework, Security Controls, Enterprise Architecture, Endpoint Security, Computer Security Incident Management, Data Loss Prevention, Incident Response, Data Security, Security Management, Cloud Security, Incident Management, Encryption
Advanced · Course · 1 - 3 Months

University of Washington
Skills you'll gain: Software Installation, Programming Principles, Other Programming Languages, Functional Design, Computer Programming, Ruby (Programming Language), Theoretical Computer Science, Object Oriented Programming (OOP), Code Reusability, Development Environment
★ 4.9 (1.9K) · Intermediate · Course · 1 - 3 Months