IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Skills you'll gain: Microsoft Azure, Azure Active Directory, Virtual Machines, Virtual Private Networks (VPN), Cloud Computing, Disaster Recovery, Azure DevOps, Containerization, Cloud Infrastructure, Cloud Storage, IT Management, Role-Based Access Control (RBAC), Scalability, Data Management, User Accounts, Identity and Access Management, Authorization (Computing), Network Security, Continuous Monitoring, System Configuration
Beginner · Specialization · 1 - 3 Months

Skills you'll gain: Cybersecurity, Information Technology, Cyber Security Strategy, Technical Support and Services, Computer Security Awareness Training, Network Security, Data Security, Cyber Security Policies, Information Assurance
★ 4.7 (1.2K) · Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Systems Architecture, Software Architecture, Information Technology Architecture, Enterprise Modeling, Data Architecture, Service Oriented Architecture, Web Services, Systems Design, System Design and Implementation, Software Design, Systems Analysis, Interoperability, Business Systems, Object Oriented Design, Restful API, Engineering Software, Information Systems, Application Programming Interface (API), API Design, IT Automation
Intermediate · Course · 1 - 3 Months

Macquarie University
Skills you'll gain: Microsoft Excel, Excel Formulas, Data Transformation, Spreadsheet Software, Data Analysis, Data Wrangling, Data Cleansing, Data Manipulation, Business Requirements, Data Preprocessing, Automation
★ 4.8 (4.3K) · Intermediate · Course · 1 - 3 Months

Universiteit Leiden
Skills you'll gain: Law, Regulation, and Compliance, Legal Proceedings, International Relations, Child Welfare, Journalism, Case Studies
★ 4.8 (2K) · Beginner · Course · 1 - 3 Months

Knowledge Accelerators
Skills you'll gain: Power BI, Dashboard Creation, Business Intelligence, Business Intelligence Software, Data Visualization, Business Reporting, Data Presentation, Business Analytics, Data Analysis, Data Synthesis, Excel Formulas, Data Manipulation, Collaborative Software, Trend Analysis, Data Cleansing, Data Management, Data Quality
★ 4.5 (1.7K) · Beginner · Course · Less Than 2 Hours

The University of North Carolina at Chapel Hill
Skills you'll gain: Positivity, Optimism, Resilience, Compassion, Cognitive flexibility, Personal Development, Growth Mindedness, Emotional Intelligence, Adaptability, Relationship Building, Creativity, Mindfulness, Meditation & Breathwork, Community Health
★ 4.7 (6K) · Mixed · Course · 1 - 3 Months

University at Buffalo
Skills you'll gain: Electrical Substation, Electrical Power, Electric Power Systems, Electrical Systems, Energy and Utilities, Basic Electrical Systems, Electrical Equipment, Electrical Safety, Sustainable Technologies, Environmental Issue, Emerging Technologies
★ 4.7 (7.7K) · Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Kubernetes, Infrastructure as Code (IaC), Application Performance Management, Terraform, Identity and Access Management, Generative AI Agents, Metadata Management, Google Cloud Platform, Data Sharing, Data Pipelines, Cloud-Native Computing, Cloud Development, Prompt Engineering, Serverless Computing, Generative AI, Cloud Security, Cloud Deployment, AI literacy, Dashboard Creation, MLOps (Machine Learning Operations)
★ 4.6 (2.9K) · Advanced · Specialization · 3 - 6 Months

CVS Health
Skills you'll gain: Active Listening, De-escalation Techniques, Greeting Customers, Customer Service, Cashiering, Empathy, Cross Selling, Retail Sales, Call Center Experience, Customer Support, Transaction Processing, Selling Techniques, Upselling, Retail Store Operations, Customer Complaint Resolution, Product Knowledge, Team Oriented, Conflict Management, Communication, Time Management
★ 4.6 (484) · Beginner · Professional Certificate · 3 - 6 Months

University of London
Skills you'll gain: People Management, Conflict Management, Human Resources Management and Planning, Staff Management, Smart Goals, Employee Performance Management, Leadership and Management, Performance Management, People Development, Performance Appraisal, Performance Review, Industrial and Organizational Psychology, Organizational Leadership, Leadership, Decision Making, Strategic Decision-Making, Compensation Management, Recruitment, Compensation and Benefits, Talent Recruitment
★ 4.7 (4.3K) · Mixed · Course · 1 - 3 Months

Rice University
Skills you'll gain: Capital Budgeting, Cash Flows, Fiscal Management, Finance, Financial Analysis, Cash Flow Forecasting, Business Valuation, Return On Investment, Financial Management, Corporate Finance, General Finance, Case Studies, Investment Management, Financial Market, Risk Analysis, Financial Accounting, Capital Markets
★ 4.8 (2.9K) · Beginner · Course · 1 - 3 Months