IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Skills you'll gain: Unsupervised Learning, Exploratory Data Analysis, Autoencoders, Feature Engineering, Dimensionality Reduction, Supervised Learning, Generative AI, Classification Algorithms, Regression Analysis, Time Series Analysis and Forecasting, Recurrent Neural Networks (RNNs), Convolutional Neural Networks, Reinforcement Learning, Generative Adversarial Networks (GANs), Generative Model Architectures, Artificial Intelligence and Machine Learning (AI/ML), Deep Learning, Data Science, Machine Learning, Python Programming
★ 4.6 (3.7K) · Intermediate · Professional Certificate · 3 - 6 Months

Arizona State University
Skills you'll gain: Oral Comprehension, Learning Management Systems, Education Software and Technology, Digital pedagogy, Teaching, Educational Materials, Writing, Literacy, Technology Strategies, Grammar, English Language, Language Competency, digital literacy, Instructional Design, Language Learning, Collaboration, Digital Transformation
★ 4.9 (4.6K) · Beginner · Specialization · 3 - 6 Months
University of Alberta
Skills you'll gain: Agile Software Development, Agile Methodology, Requirements Analysis, Software Development, Product Requirements, Requirements Management, Product Management, Software Development Methodologies, Software Engineering, Project Planning, Process Development, Project Management
★ 4.6 (7.8K) · Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Microsoft Teams, Microsoft 365, Team Building, Virtual Teams, Team Management, Collaboration, Collaborative Software, Meeting Facilitation, Internal Communications, User Accounts, Interpersonal Communications, Setting Appointments, File Management, Writing, Editing, Data Sharing, Scheduling, File Systems, Remote Access Systems
Beginner · Course · 1 - 3 Months

The State University of New York
Skills you'll gain: Electric Power Systems, Electrical Systems, Electrical Power, Energy and Utilities, Power Electronics, Basic Electrical Systems, Electronic Components, Electronic Systems, Sustainable Technologies, Sustainability Standards, Semiconductors, Building Codes, Engineering Calculations, Financial Modeling, Environmental Issue
★ 4.8 (2.6K) · Beginner · Course · 1 - 3 Months

University of Michigan
Skills you'll gain: Writing and Editing, Editing, Constructive Feedback, Concision, Writing, Organizational Skills, Proofreading, Storytelling, Productivity, Peer Review, Planning, Ability To Meet Deadlines, Detail Oriented, Time Management, Brainstorming, Content Creation, Overcoming Obstacles, Resourcefulness, Mental Concentration, Creativity
★ 4.7 (2.6K) · Beginner · Specialization · 3 - 6 Months

The University of Sydney
Skills you'll gain: Mental Health, Community Mental Health Services, Resilience, Psychiatry, Mental Health Diseases and Disorders, Positivity, Mental Health Therapies, Stress Management, Rehabilitation, Psychotherapy, Personal Care, Cultural Responsiveness, Psychology, Creativity, Mindfulness, Relationship Building, Exercise Therapy
★ 4.8 (3.9K) · Mixed · Course · 1 - 3 Months

Skills you'll gain: Stakeholder Management, Stakeholder Engagement, IT Management, Project Management, Information Technology, Project Risk Management, Agile Project Management, Agile Methodology, Project Planning, Relationship Building
★ 4.8 (2.5K) · Beginner · Course · 1 - 3 Months

Microsoft
Skills you'll gain: Responsible AI, Customer Service, AI Personalization, AI Enablement, AI Integrations, Customer experience improvement, Customer Communications Management, Service Level, Interpersonal Communications, Service Design, Personalized Service, Customer Support, Customer experience strategy (CX), Decision Intelligence, Customer Engagement, Service Level Agreement, Decision Making, Workflow Management, Problem Solving, Data Analysis
Beginner · Course · 1 - 4 Weeks
Skills you'll gain: Email Marketing, Campaign Management, Copywriting, Marketing Strategy and Techniques, Email Automation, Personally Identifiable Information, Digital Marketing Campaigns, Digital Marketing, Digital Marketing Tools, Marketing Automation, Campaign Planning, Content Performance Analysis, Information Privacy, Marketing Analytics, Promotional Strategies, Data Ethics, Digital Analysis, Smart Goals, Customer Retention, Key Performance Indicators (KPIs)
★ 4.8 (2.9K) · Beginner · Course · 1 - 3 Months

Packt
Skills you'll gain: Responsible AI, AI literacy, Power BI, ChatGPT, Data Analysis Expressions (DAX), Prompt Engineering, Workflow Management, Business Workflow Analysis, Google Sheets, Productivity Software, Microsoft Excel, Excel Formulas, Business Intelligence, Prompt Engineering Tools, AI Workflows, SQL, Data Analysis, Decision Support Systems, Automation, Query Languages
Beginner · Course · 1 - 3 Months

Johns Hopkins University
Skills you'll gain: Shiny (R Package), Rmarkdown, Model Evaluation, Regression Analysis, Leaflet (Software), Exploratory Data Analysis, Statistical Inference, Predictive Modeling, Statistical Hypothesis Testing, Machine Learning Algorithms, Plotly, Interactive Data Visualization, Probability & Statistics, Data Visualization, Statistical Analysis, Statistical Modeling, R Programming, Model Training, Machine Learning, GitHub
★ 4.4 (7.2K) · Intermediate · Specialization · 3 - 6 Months