Process improvement courses can help you learn techniques like Lean, Six Sigma, and root cause analysis, along with process mapping and performance metrics. You can build skills in identifying inefficiencies, implementing change, and fostering a culture of continuous improvement. Many courses introduce tools such as flowcharts, value stream mapping, and statistical software, which support the application of these skills in practical work, enabling you to streamline operations and enhance productivity.

Coursera
Skills you'll gain: Process Mapping, Business Workflow Analysis, Workflow Management, Process Analysis, Business Process Reengineering, Process Improvement, Process Optimization, Business Process Automation, Collaborative Software, Performance Measurement, Performance Metric, Automation, Business Reporting
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Process Mapping, Six Sigma Methodology, Quality Improvement, Process Improvement and Optimization, Quality Management, Process Analysis, Process Improvement, Data-Driven Decision-Making, Continuous Quality Improvement (CQI), Process Optimization, Performance Improvement, Continuous Improvement Process, Quality Control, Statistical Process Controls, Pareto Chart, Statistics, Customer experience improvement, Statistical Methods, Correlation Analysis
★ 4.9 (16) · Mixed · Course · 1 - 4 Weeks

Johns Hopkins University
Skills you'll gain: Patient Safety, Institutional Review Board (IRB), Safety Assurance, Nursing Management, Healthcare Project Management, Clinical Leadership, Patient Education and Support, Continuous Quality Improvement (CQI), Risk Management, Infection Control, Intravenous Therapy, Clinical Research Ethics
★ 4.8 (102) · Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Prompt Engineering, AI Workflows, AI Integrations, Agentic Workflows, Automation, AI Enablement, Performance Measurement, Decision Intelligence, Responsible AI, Generative AI, Process Optimization, Scalability, Debugging
★ 4.7 (6) · Intermediate · Course · 1 - 3 Months

Skills you'll gain: Process Improvement, Performance Measurement, Performance Metric, Workflow Management, Process Improvement and Optimization, Business Process Improvement, Performance Improvement, Business Process, Process Optimization, Process Management, Process Analysis, Business Process Management, Continuous Improvement Process, Service Improvement, Key Performance Indicators (KPIs), Business Process Automation, Automation, Organizational Skills
★ 4.2 (45) · Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Lean Six Sigma, Lean Methodologies, Statistical Hypothesis Testing, Six Sigma Methodology, Correlation Analysis, Kaizen Methodology, Process Improvement, Process Improvement and Optimization, Quality Improvement, Sampling (Statistics), Project Management, Data Literacy, Statistical Methods, Business Process, Statistical Modeling, Regression Analysis, Operational Excellence, Project Scoping, Process Capability, Process Analysis
★ 4.8 (51) · Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Software Quality Assurance, Quality Assurance, Test Automation, Software Quality (SQA/SQC), Test Tools, Agile Software Development, Agile Product Development, Software Testing, Agile Methodology, Automation, Analysis, Collaboration
★ 4.9 (13) · Intermediate · Course · 1 - 4 Weeks

Johns Hopkins University
Skills you'll gain: Patient Safety, Change Control, Corrective and Preventive Action (CAPA), Healthcare Project Management, Safety Assurance, Quality Improvement, Safety Standards, Problem Management, Continuous Quality Improvement (CQI), Accident Prevention, System Implementation, Leadership
★ 4.6 (101) · Mixed · Course · 1 - 3 Months

Skills you'll gain: Process Improvement, Lean Six Sigma, Six Sigma Methodology, Root Cause Analysis, Process Analysis, Process Improvement and Optimization, Process Mapping, Business Process Improvement, Process Management, Lean Methodologies, Business Process, Quality Improvement, Process Optimization, Financial Data, Business Reporting, Financial Controls, Data-Driven Decision-Making, Continuous Improvement Process, Business Workflow Analysis, Process Flow Diagrams
Intermediate · Course · 1 - 4 Weeks

Johns Hopkins University
Skills you'll gain: Design Thinking, Healthcare Project Management, Solution Design, Quality Improvement, Patient Flow, Continuous Quality Improvement (CQI), Patient Safety, Creative Thinking, Innovation, Brainstorming, Project Management, Problem Management, Needs Assessment, Clinical Practices, User Centered Design, Process Modeling
★ 4.8 (203) · Mixed · Course · 1 - 4 Weeks

University of Colorado Boulder
Skills you'll gain: Process Capability, Statistical Process Controls, R (Software), Statistical Analysis, Statistical Software, Data Analysis Software, R Programming, Quality Control, Probability & Statistics, Quality Improvement, Statistical Methods, Plot (Graphics), Process Analysis, Data Transformation, Statistical Hypothesis Testing, Probability Distribution
★ 4.1 (17) · Intermediate · Course · 1 - 3 Months

Skills you'll gain: Incident Management, Incident Response, Security Management, Computer Security Incident Management, Infrastructure Security, Cybersecurity, Cyber Security Policies, Telecommuting, Security Strategy, Security Software, Employee Engagement
★ 4.9 (7) · Beginner · Course · 1 - 4 Weeks