IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.
Madecraft
Skills you'll gain: Customer Service, Customer experience strategy (CX), Customer Support, Service Design, Customer Relationship Building, Customer experience improvement, Personalized Service, Customer Engagement, Customer Retention, Customer Relationship Management, Brand Loyalty, Customer Communications Management, Customer Data Management, Journey Mapping, Customer Insights, Team Performance Management, Key Performance Indicators (KPIs), Service Improvement, Staff Management, Leadership Development
Intermediate · Course · 1 - 3 Months

University of Pennsylvania
Skills you'll gain: Influencing, Active Listening, Negotiation, Communication, Communication Strategies, Persuasive Communication, Contract Negotiation, Trustworthiness, Leadership, Interpersonal Communications, Leadership Development, Business Communication, Strategic Communication, Relationship Building, Rapport Building, Professional Networking, Innovation, Growth Mindedness, Personal Development, Optimism
★ 4.7 (3.3K) · Beginner · Specialization · 3 - 6 Months

University of London
Skills you'll gain: Research Methodologies, Research Design, Research, Research Reports, Qualitative Research, Ethical Standards And Conduct, Data Collection
★ 4.7 (9K) · Mixed · Course · 1 - 4 Weeks
Skills you'll gain: Campaign Planning, Customer experience strategy (CX), Experimentation, Customer experience improvement, Customer Insights, Trend Analysis, Customer Engagement, Customer Analysis, Customer Communications Management, Customer Data Management, Culture Transformation, Customer Retention, Customer Relationship Management, Organizational Development, Customer Service, Organizational Change, Performance Measurement, Customer Acquisition Management, Customer Support, Leadership Development
Intermediate · Course · 1 - 3 Months

University of California San Diego
Skills you'll gain: Apache Spark, Model Evaluation, Apache Hadoop, Data Integration, Exploratory Data Analysis, Big Data, Classification Algorithms, Graph Theory, Data Pipelines, Network Model, Model Training, Database Design, Data Modeling, Regression Analysis, Data Mining, Data Management, Data Infrastructure, Data Presentation, Data Processing, MongoDB
★ 4.6 (14K) · Beginner · Specialization · 3 - 6 Months

University of California San Diego
Skills you'll gain: Data Structures, Algorithms, Graph Theory, Bioinformatics, Advanced Mathematics, Theoretical Computer Science, Computational Thinking, Program Development, Data Storage, Network Analysis, Computer Programming, Performance Stress Testing, Analysis, Software Testing, C and C++, Python Programming, Java, Debugging, Rust (Programming Language), Javascript
★ 4.6 (17K) · Intermediate · Specialization · 3 - 6 Months

Berklee
Skills you'll gain: Music Theory, File Management, Music, Music Performance, Musical Composition, Performing Arts, Instrumental Music, Oral Expression, Writing and Editing, Self-Awareness, Automation, Media Production, Editing, Meditation & Breathwork, Adaptability, Creativity
★ 4.8 (4.3K) · Beginner · Specialization · 3 - 6 Months

Macquarie University
Skills you'll gain: Risk Management Framework, Persuasive Communication, Storytelling, Influencing, Governance, Governance Risk Management and Compliance, Risk Management, Change Management, Organizational Change, Communication, Conflict Management, Leadership, Enterprise Risk Management (ERM), Business Transformation, Risk Appetite, Risk Analysis, Negotiation, Leadership and Management, Organizational Effectiveness, Intercultural Competence
★ 4.7 (4.8K) · Beginner · Specialization · 3 - 6 Months

Yale University
Skills you'll gain: Negotiation, Case Studies, Conflict Management, Persuasive Communication, Influencing, Communication Strategies, Relationship Building, Game Theory, Collaboration, Strategic Decision-Making, Decision Making
★ 4.8 (5.2K) · Mixed · Course · 1 - 3 Months

Skills you'll gain: Process Analysis, Process Modeling, Business Process, Business Analysis, Process Mapping, Process Management, Process Flow Diagrams, Business Process Modeling, Business Modeling, Stakeholder Management, Stakeholder Analysis, Computer Literacy
★ 4.5 (7.6K) · Beginner · Guided Project · Less Than 2 Hours

National Business Institute
Skills you'll gain: Business Valuation, Financial Analysis, Financial Statement Analysis, Regression Analysis, Liquidation, Specialized Accounting, Standard Accounting Practices, Balance Sheet, Mergers & Acquisitions, Compensation Analysis, Cash Flows, Market Data, Equities, Statistical Analysis, Project Scoping, Legal Support
Intermediate · Course · 1 - 4 Weeks

University at Buffalo
Skills you'll gain: Blockchain, Test Driven Development (TDD), Cryptography, Development Testing, Test Script Development, Application Development, Transaction Processing, Emerging Technologies, Application Design, Application Frameworks, Cryptographic Protocols, Integrated Development Environments, Software Architecture, Network Protocols, Program Development, Distributed Computing, Cloud Platforms, Microsoft Azure, Development Environment, Web Development Tools
★ 4.6 (9.1K) · Intermediate · Specialization · 3 - 6 Months