Public relations courses can help you learn media relations, crisis communication, brand management, and strategic messaging. You can build skills in audience analysis, content creation, and effective storytelling. Many courses introduce tools like press release software, social media management platforms, and analytics tools, that support measuring campaign success and engaging with diverse audiences.

The Expert Academy
Skills you'll gain: B2B Sales, Sales, Negotiation, Consumer Behaviour, Contract Negotiation, Sales Strategy, Rapport Building, Closing (Sales), Customer Relationship Building, Communication Strategies, Relationship Building, Communication, Sales Prospecting, Influencing, Overcoming Objections, Business Communication, Business Relationship Management, Customer Relationship Management, Collaboration, Psychology
Intermediate · Course · 1 - 3 Months

Chegg Skills
Skills you'll gain: Sales Prospecting, Prospecting and Qualification, Closing (Sales), Value Propositions, Overcoming Objections, Lead Generation, Sales Development, Sales, Selling Techniques, General Sales Practices, Sales Process, Sales Presentation, Sales Strategy, Specialized Sales, Negotiation, Business Development, Customer Engagement, Customer Relationship Management, Communication, Relationship Building
Beginner · Specialization · 1 - 4 Weeks

Microsoft
Skills you'll gain: Service Level, Service Level Agreement, Operations, Operational Efficiency, Service Management, Operations Management, Operational Analysis, Customer experience improvement, Process Optimization, Data Entry, Performance Analysis, Performance Measurement, Data Validation, Business Metrics, Customer Relationship Management, Data Quality, Workflow Management, Data Processing, Data Management, Data Analysis
Beginner · Course · 1 - 3 Months
Chris Croft Training
Skills you'll gain: Sales Process, Sales Development, Consultative Selling, Sales Pipelines, Sales Training, Sales, Sales Prospecting, Lead Generation, Communication, Sales Strategy, Influencing, Customer Relationship Management, Time Management, Professional Development, Account Management, Customer Relationship Building, Goal Setting, Active Listening, New Business Development, Relationship Building
Mixed · Course · 1 - 3 Months

The Expert Academy
Skills you'll gain: Brand Loyalty, Customer Relationship Management (CRM) Software, Customer Relationship Management, Customer experience strategy (CX), Sales Strategy, Brand Awareness, Customer Insights, Customer experience improvement, Customer Relationship Building, Upselling, Customer Success Management, Customer Retention, Brand Marketing, Customer Analysis, Cross Selling, Brand Management, Branding, Customer Engagement, Brand Strategy, Revenue Management
Intermediate · Course · 1 - 4 Weeks

John Wiley & Sons
Skills you'll gain: Digital Advertising, Online Advertising, Retail Store Operations, Customer Analysis, Inventory and Warehousing, Customer Retention, Inventory Control, Google Ads, Pay Per Click Advertising, Customer experience improvement, Customer Insights, Order Management, Order Fulfillment, Inventory Management, Social Media Marketing, Market Opportunities, Marketing Strategies, E-Commerce, Digital Marketing, Web Design
Beginner · Specialization · 3 - 6 Months

John Wiley & Sons
Skills you'll gain: Enterprise Resource Planning, Wireless Networks, E-Commerce, Supply Chain Management, Customer Relationship Management, Computer Networking, Information Systems, Systems Integration, Customer Relationship Management (CRM) Software, Social Media Marketing, Business Operations, Logistics Management, Network Administration, Inventory Management, Digital Marketing, Network Security, Business Process Management, Data Management, Procurement, Customer Engagement
Beginner · Specialization · 1 - 3 Months

John Wiley & Sons
Skills you'll gain: Supply Chain Systems, Customer Relationship Management, Enterprise Resource Planning, Supply Chain, Supply Chain Management, Customer Relationship Management (CRM) Software, Supply Chain Planning, Information Systems, Systems Integration, Business Operations, Logistics Management, Inventory Management, Workflow Management, Customer Engagement, Vendor Management, Business Process Management, Data Management, Procurement, Resource Planning, Process Improvement
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Paid media, Target Audience, Content Performance Analysis, Advertising Campaigns, Social Media, Social Media Campaigns, Marketing Budgets, Bidding, Campaign Management, Meta Ads Manager, Social Media Strategy, Social Media Marketing, Social Media Management, Performance Reporting, Media Planning, Campaign Planning, Digital Advertising, Digital Media Strategy, Digital Marketing, Business Marketing
Intermediate · Course · 1 - 3 Months

Universiteit Leiden
Skills you'll gain: Arbitration, Court Systems, Mediation, Political Sciences, Legal Proceedings, Case Law, Adjudication, Litigation and Civil Justice, International Relations, Social Justice, Case Studies
★ 4.8 (1.2K) · Mixed · Course · 1 - 3 Months

Sage Publications
Skills you'll gain: Customer Relationship Management, Customer Relationship Building, Customer Relationship Management (CRM) Software, Marketing Management, Environmental Social And Corporate Governance (ESG), Promotional Strategies, Marketing Operations, Marketing Effectiveness, Campaign Planning, Plan Execution, Promotions and Campaigns, Strategic Marketing, Marketing Planning, Supply Chain, Customer Engagement, Customer Retention, Marketing Strategies, Customer Service, Marketing Communications, Probability Distribution
Beginner · Course · 1 - 4 Weeks

John Wiley & Sons
Skills you'll gain: E-Commerce, Social Media Marketing, Social Media, Social Media Strategy, Customer Relationship Management, Social Media Campaigns, Social Media Management, Digital Marketing, Business-To-Consumer, Marketing Strategies, Consumer Behaviour, Brand Management, Social Media Analytics, Customer Engagement, Market Research, Customer experience strategy (CX), B2B Sales, Content Marketing, Marketing Analytics, Search Engine Optimization
Beginner · Course · 1 - 4 Weeks