IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Skills you'll gain: IT General Controls (ITGC), Cyber Security Assessment, Endpoint Security, Data Security, Network Security, Cloud Security, Personally Identifiable Information, Information Privacy, Linux Administration, Firewall, Cybersecurity, Vulnerability Assessments, Endpoint Detection and Response, Linux, Network Administration, System Configuration, Security Controls, Cyber Threat Intelligence, Cyber Security Strategy, Good Clinical Practices (GCP)
Beginner · Course · 3 - 6 Months

Skills you'll gain: AI Workflows, Model Context Protocol, AI Orchestration, Agentic Workflows, Generative AI Agents, Software Testing, Email Automation, AI Integrations, Model Deployment, Prompt Engineering, Retrieval-Augmented Generation, Customer Support, Artificial Intelligence, Agentic systems, Large Language Modeling, OpenAI API, Tool Calling, Automation, Vector Databases
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Lean Six Sigma, Operational Excellence, Six Sigma Methodology, Process Analysis, Operational Efficiency, Process Mapping, Root Cause Analysis, Process Improvement and Optimization, Change Management, Process Improvement, Process Optimization, Quality Improvement, Operational Performance Management, Business Process, Operations Management, Lean Methodologies, Process Development, Business Process Improvement, Analysis, Statistical Hypothesis Testing
Mixed · Course · 1 - 3 Months

Universitat Politècnica de València
Skills you'll gain: Systems Development Life Cycle, Software Development Life Cycle, User Interface and User Experience (UI/UX) Design, Software Design, Usability, Human Computer Interaction, User Interface (UI) Design, Software Development Methodologies, Systems Development, Information Systems, Software Development, Project Management, Information Technology, Program Standards, Business Systems, Maintainability, Version Control, Management Information Systems, Software Development Tools, Software Documentation
Beginner · Course · 1 - 3 Months

Skills you'll gain: IT Automation, IT Infrastructure, Infrastructure Architecture, Amazon Web Services, Cloud Platforms, Cloud Deployment, Information Technology Operations, Information Technology, System Configuration, Operational Databases, Authentications
Intermediate · Course · 1 - 4 Weeks

Universitat Politècnica de València
Skills you'll gain: Business Systems, Business Technologies, Enterprise Resource Planning, Excel Formulas, Supply Chain Systems, Enterprise Application Management, Supply Chain Management, Geospatial Information and Technology, Management Information Systems, Geographic Information Systems, Web Development, GIS Software, Web Presence, Web Applications, Customer Relationship Management
Beginner · Course · 1 - 3 Months

Skills you'll gain: Service Management, Service Improvement, Quality Improvement, Service Design, IT Service Management, Customer experience improvement, Self Service Technologies, Call Center Experience, Customer Service, IT Management, Intranet, Help Desk Support, Process Design, Systems Integration, Operations, Account Management, Virtual Environment
Intermediate · Course · 3 - 6 Months

John Wiley & Sons
Skills you'll gain: Growth Strategies, Competitive Analysis, Data-Driven Decision-Making, Market Share, Drive Engagement, Culture Transformation, Business Leadership, Employee Engagement, Scalability, Business Strategy, Strategic Leadership, Cross-Functional Collaboration, Entrepreneurship, Leadership Development, Leadership, Team Management, Growth Mindedness, Business Management, Business Administration, Entrepreneurial Finance
Beginner · Course · 3 - 6 Months

Columbia University
Skills you'll gain: Rapport Building, Empathy, Interpersonal Communications, Goal Setting, Smart Goals, Active Listening, Mindfulness, Stress First Aid, Crisis Intervention, Registration, Mentorship, Training Programs, Community Development, Personal Development, Meditation & Breathwork, Resourcefulness
★ 5 (7) · Beginner · Course · 1 - 3 Months

Duke University
Skills you'll gain: Stress Management
★ 4.8 (26) · Beginner · Course · 1 - 4 Weeks

Skills you'll gain: System Monitoring, Network Monitoring, Event Monitoring, Systems Administration, System Configuration, Continuous Monitoring, IT Management, Network Performance Management, Dashboard Creation, Incident Management, Linux, System Implementation, User Accounts, Software Installation, User Interface (UI), File Transfer Protocol (FTP), Environment
Mixed · Course · 1 - 4 Weeks

Kennesaw State University
Skills you'll gain: Innovation, Commercialization, Organizational Structure, Case Studies, Market Opportunities, Regulatory Requirements, Operational Efficiency, Operations, Regulatory Compliance, Entrepreneurship, Market Dynamics, Regulatory Affairs, Resource Utilization, Resource Allocation
Mixed · Course · 1 - 4 Weeks