Business communication courses can help you learn effective writing, presentation skills, active listening, and persuasive techniques. You can build skills in crafting clear messages, adapting communication styles for different audiences, and managing conflicts constructively. Many courses introduce tools like email platforms, presentation software, and collaboration apps, demonstrating how these skills enhance team interactions and improve overall communication strategies.

Arizona State University
Skills you'll gain: Recognizing Others, Empathy, Rapport Building, Relationship Building, Interpersonal Communications, Social Skills, Leadership, Compassion, Teamwork, Communication, Team Collaboration, Communication Strategies, Self-Awareness
★ 4.7 (129) · Beginner · Course · 1 - 3 Months

Coursera
Skills you'll gain: Patient Education and Support, Patient Education And Counseling, Patient Treatment, Communication Strategies, Communication, Instructional Design, Empathy
Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: AI Personalization, Customer Engagement, Data-Driven Decision-Making, Customer experience strategy (CX), Customer Service, Customer experience improvement, Customer Communications Management, Journey Mapping, Personalized Campaigns, AI Enablement, Personalized Service, Customer Insights, Customer Retention, Business Analytics, User Feedback, Analytics, Artificial Intelligence, Generative AI, Predictive Analytics, Automation
★ 4.9 (14) · Intermediate · Course · 1 - 4 Weeks

Tecnológico de Monterrey
Skills you'll gain: Negotiation, Emotional Intelligence, Communication, Conflict Management, Relationship Building, Communication Strategies, Interpersonal Communications, De-escalation Techniques, Active Listening
★ 4.7 (90) · Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Communication Planning, Strategic Communication, Planning, Communication Strategies, Media Strategy, Strategic Planning, Media Planning, Stakeholder Communications, Media and Communications, Project Planning, Network Planning And Design, Communication Systems, Program Evaluation, Communication, Integrated Marketing Communications, Systems Development, Analysis, Influencing, Systems Design, Environment
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Gmail, Email Automation, Google Workspace, Prioritization, Productivity Software, Workflow Management, Organizational Skills, Communication
★ 4.7 (27) · Intermediate · Guided Project · Less Than 2 Hours

Minnesota State University, Mankato
Skills you'll gain: Storytelling, Executive Presence, Conflict Management, Leadership, Stakeholder Communications, Business Communication, Negotiation, Communication Strategies, Self-Awareness, Concision, Persuasive Communication, Strategic Communication, Communication Planning, Oral Expression, Constructive Feedback, Business Leadership, Influencing, Communication, Leadership Development, Growth Strategies
Advanced · Course · 1 - 4 Weeks

Arizona State University
Skills you'll gain: digital literacy, Media and Communications, Digital Communications, Interpersonal Communications, Empathy & Emotional Intelligence, Conflict Management, De-escalation Techniques, Interactive Learning
★ 4.6 (22) · Mixed · Course · 1 - 3 Months

The University of Sydney
Skills you'll gain: Oral Expression, Verbal Communication Skills, Editing, Public Speaking, Proofreading, Research, Writing and Editing, Writing, Communication, Research Reports, Communication Strategies, Discussion Facilitation, Professionalism, Ethical Standards And Conduct, Concision, Interpersonal Communications, Critical Thinking
★ 4.8 (1.1K) · Beginner · Course · 1 - 3 Months

Goldman Sachs
Skills you'll gain: Market Opportunities, Business Planning, Feasibility Studies, Growth Strategies, Business Development, Business Strategy, Strategic Thinking, Entrepreneurship, Business Priorities, Proposal Development, Business Analytics, Goal Setting, Peer Review
★ 4.8 (1.2K) · Mixed · Course · 1 - 4 Weeks

Minnesota State University, Mankato
Skills you'll gain: Technical Communication, Technical Writing, Technical Documentation, Writing and Editing, Writing, AI literacy, Communication, Organizational Structure, Artificial Intelligence, Target Audience, Generative AI, Self-Awareness
★ 2.3 (8) · Beginner · Course · 1 - 3 Months

Skills you'll gain: Meeting Facilitation, Constructive Feedback, Trustworthiness, Employee Coaching, Emotional Intelligence, Collaborative Software, Discussion Facilitation, Microsoft Teams, Microsoft Copilot, Leadership and Management, Professionalism, Leadership, Conflict Management, Team Management, Team Leadership, Taking Meeting Minutes, Coaching, Follow Through, Employee Performance Management, Microsoft Office
Intermediate · Course · 1 - 4 Weeks