IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Universiteit Leiden
Skills you'll gain: Policy Analysis, Research, and Development, Policy Analysis, Public Policies, Policy Development, Political Sciences, Environmental Policy, Lobbying, Program Evaluation, Governance, Immigration Law, Environmental Laws, Law, Regulation, and Compliance, Environmental Regulations, Experimentation, Data Collection
★ 4.4 (201) · Intermediate · Course · 1 - 3 Months
Johns Hopkins University
Skills you'll gain: Epidemiology, Infection Control, Infectious Diseases, Public Health, Public Health and Disease Prevention, Program Management, Model Evaluation, Community Health, Health Technology, Statistical Modeling, Data Management, Decision Support Systems
★ 4.5 (1.3K) · Advanced · Course · 1 - 4 Weeks

Duke University
Skills you'll gain: Prompt Engineering, Generative AI, Retrieval-Augmented Generation, Generative Model Architectures, Prompt Patterns, ChatGPT, OpenAI, Large Language Modeling, OpenAI API, GitHub Copilot, AI literacy, Hugging Face, Fine-tuning, Responsible AI, Python Programming, Machine Learning
★ 4.4 (257) · Beginner · Course · 1 - 4 Weeks

Google Cloud
Skills you'll gain: Google Gemini, Prompt Engineering, Retrieval-Augmented Generation, Gemini, Google Workspace, Generative AI, Google Cloud Platform, AI Workflows, Large Language Modeling, Enterprise Security
★ 4.7 (121) · Beginner · Course · 1 - 4 Weeks
IE Business School
Skills you'll gain: Brand Management, Campaign Management, Target Audience, Marketing Operations
★ 4.7 (285) · Beginner · Course · 1 - 3 Months

Skills you'll gain: Cryptography, Security Strategy, Cyber Threat Intelligence, Network Security, Encryption, Cyber Security Strategy, Cybersecurity, Cryptographic Protocols, Threat Detection, Threat Management, Cyber Attacks, IT Security Architecture, Computer Security, Application Security, Security Controls, Malware Protection, Information Systems Security, Cyber Security Policies, Authentications, Security Management
★ 4.8 (322) · Beginner · Course · 1 - 3 Months

Alberta Machine Intelligence Institute
Skills you'll gain: Supervised Learning, Data Preprocessing, Feature Engineering, Model Optimization, Responsible AI, Machine Learning Algorithms, Data Ethics, Applied Machine Learning, Model Evaluation, Data Quality, Machine Learning Methods, Classification Algorithms, Model Training, MLOps (Machine Learning Operations), Model Deployment, Jupyter, Statistical Machine Learning, Data Validation, Machine Learning, Project Management
★ 4.6 (1.1K) · Intermediate · Specialization · 3 - 6 Months
Rice University
Skills you'll gain: Chemistry, General Science and Research, Physical Science, Physics, Scientific Methods, Experimentation
★ 4.7 (1.3K) · Mixed · Course · 1 - 3 Months

Kennesaw State University
Skills you'll gain: Statistical Process Controls, Root Cause Analysis, Lean Methodologies, Process Capability, Quality Control, Six Sigma Methodology, Process Analysis, Lean Six Sigma, Quality Monitoring, Process Improvement and Optimization, Quality Improvement, Process Improvement, Continuous Improvement Process, Operational Efficiency, Business Process Management, Waste Minimization
★ 4.8 (840) · Intermediate · Course · 1 - 3 Months

University of California San Diego
Skills you'll gain: Graph Theory, Data Structures, Java Programming, Java, Object Oriented Design, Software Design, Algorithms, Theoretical Computer Science, Code Reusability, Object Oriented Programming (OOP), Network Routing, Application Design, Application Development
★ 4.8 (1.2K) · Intermediate · Course · 1 - 3 Months

University of Maryland, College Park
Skills you'll gain: Product Management, Product Development, Agile Product Development, Team Performance Management, Product Strategy, Cross-Functional Team Leadership, Stakeholder Analysis, Marketing, Market Opportunities, Leadership, Agile Methodology, Cross-Functional Collaboration, Customer Insights
★ 4.6 (338) · Beginner · Course · 1 - 4 Weeks

University at Buffalo
Skills you'll gain: Digital Transformation, Data Sharing, Manufacturing Operations, Business Transformation, Document Management, Product Lifecycle Management, Data Storage, Process Management, Data Strategy, Interoperability, Data Persistence, Innovation, Goal Setting, Knowledge Transfer, Project Planning
★ 4.6 (820) · Beginner · Course · 1 - 4 Weeks