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  • It Support

It Support Courses

IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Popular It Support Courses and Certifications


  • M

    Microsoft

    Introduction to Computers

    Skills you'll gain: Computer Hardware, Generative AI, Operating Systems, Hardware Architecture, Generative Model Architectures, Data Warehousing, Business Intelligence, Computer Systems, Solution Design, Business Software, Information Systems Security, Technical Support, Generative Adversarial Networks (GANs), Data Storage Technologies, Information Technology Operations, Cybersecurity, AI literacy, Information Technology, Enterprise Application Management, Computer Architecture

    4.8 stars, 1.1K reviews, Beginner, Course, 1 - 4 Weeks

    ★ 4.8 (1.1K) · Beginner · Course · 1 - 4 Weeks

    Status: Free trial
    Free trial
  • P

    Pearson

    Cisco Certified Support Technician IT Support 100-140 Unit 1

    Skills you'll gain: Technical Support and Services, Help Desk Support, Desktop Support, End User Training and Support, Technical Support, Software Documentation, Technical Documentation, Hardware Troubleshooting, Issue Tracking

    4.7 stars, 14 reviews, Beginner, Course, 1 - 4 Weeks

    ★ 4.7 (14) · Beginner · Course · 1 - 4 Weeks

    Status: Free trial
    Free trial
  • I

    IBM

    Introduction to Technical Support

    Skills you'll gain: IT Service Management, Technical Support and Services, Technical Support, Service Level, Service Management, Help Desk Support, Customer Service, End User Training and Support, Remote Access Systems, Issue Tracking, Technical Communication, Technical Documentation

    4.8 stars, 1.2K reviews, Beginner, Course, 1 - 3 Months

    ★ 4.8 (1.2K) · Beginner · Course · 1 - 3 Months

    Status: Free trial
    Free trial
  • L

    Logical Operations

    ITIL 4 Foundation

    Skills you'll gain: Information Technology Infrastructure Library, Problem Management, IT Service Management, Service Management, IT Management, Change Control, Information Technology Operations, Incident Response, Information Technology, Change Requests, Service Level, Operations Management, Incident Management, Governance, Technical Management, Help Desk Support, Asset Management, Operations, Automation

    4.6 stars, 111 reviews, Beginner, Specialization, 1 - 3 Months

    ★ 4.6 (111) · Beginner · Specialization · 1 - 3 Months

    Status: Free trial
    Free trial
  • P

    Packt

    TOTAL CompTIA A+ Core 1 (220-1201) v15

    Skills you'll gain: Peripheral Devices, Network Troubleshooting, Desktop Support, Computer Displays, USB, Wireless Networks, Virtualization and Virtual Machines, Network Administration, Display Devices, Virtual Machines, General Networking, TCP/IP, Virtualization, Computing Platforms, Cloud Hosting, Network Support, Hardware Architecture, Data Storage, Computer Systems, Memory Management

    Beginner · Specialization · 3 - 6 Months

    Status: Free trial
    Free trial
  • E

    EDUCBA

    IT Hardware, Networking & Troubleshooting

    Skills you'll gain: Hardware Architecture, Computer Hardware, General Networking, Network Troubleshooting, Hardware Troubleshooting, Computer Architecture, Computer Networking, OSI Models, Cloud Infrastructure, Network Administration, Wireless Networks, Networking Hardware, Local Area Networks, Virtual Machines, Virtualization, Cloud Computing, Technical Support, Cloud Deployment, Wide Area Networks, Network Security

    Mixed · Course · 1 - 4 Weeks

    Category: New
    New
    Status: Free trial
    Free trial
  • C

    Coursera

    GenAI for Computer Support Specialists (IT Support)

    Skills you'll gain: Responsible AI, Generative AI, Technical Support and Services, AI literacy, Technical Support, AI Personalization, AI Integrations, Data Ethics, Automation

    4 stars, 12 reviews, Beginner, Course, 1 - 4 Weeks

    ★ 4 (12) · Beginner · Course · 1 - 4 Weeks

    Category: Preview
    Preview
  • M

    Microsoft

    Microsoft Cloud Support Associate

    Skills you'll gain: Hardware Troubleshooting, Microsoft Azure, Generative AI, Operating Systems, Authorization (Computing), Load Balancing, Collaborative Software, Hardware Architecture, Cloud Services, Cloud Solutions, Computer Networking, Microsoft Power Automate/Flow, General Networking, Microsoft Teams, Authentications, Dashboard Creation, Cloud Computing, IT Automation, Security Controls, Network Protocols

    4.7 stars, 1.7K reviews, Beginner, Professional Certificate, 3 - 6 Months

    ★ 4.7 (1.7K) · Beginner · Professional Certificate · 3 - 6 Months

    Category: Job skills
    Job skills
    Status: Free trial
    Free trial
  • G

    Google

    Troubleshooting and Debugging Techniques

    Skills you'll gain: Debugging, Technical Communication, Network Troubleshooting, Performance Tuning, Problem Management, Technical Documentation, System Monitoring, Capacity Management, Incident Management, Memory Management, Continuous Integration, Continuous Monitoring

    4.6 stars, 3.1K reviews, Beginner, Course, 1 - 4 Weeks

    ★ 4.6 (3.1K) · Beginner · Course · 1 - 4 Weeks

    Status: Free trial
    Free trial
  • A

    Amazon Web Services

    AWS Cloud Support Associate

    Skills you'll gain: AWS Identity and Access Management (IAM), Infrastructure as Code (IaC), Command-Line Interface, Amazon CloudWatch, Identity and Access Management, AWS CloudFormation, Root Cause Analysis, Amazon DynamoDB, Customer Relationship Building, Network Troubleshooting, Amazon Web Services, Customer Relationship Management, Software Architecture, IT Automation, Cloud Computing, Technical Support and Services, Web Applications, Information Technology, Customer Service, Software Development

    4.8 stars, 6.9K reviews, Beginner, Professional Certificate, 3 - 6 Months

    ★ 4.8 (6.9K) · Beginner · Professional Certificate · 3 - 6 Months

    Category: Job ready
    Job ready
  • P

    Pearson

    Cisco Certified Support Technician IT Support 100-140 Unit 5

    Skills you'll gain: Mac OS, Microsoft Windows, Operating System Administration, Desktop Support, System Support, End User Training and Support, Knowledge of Apple Software, System Configuration, Computer Displays, Software Installation, Enterprise Application Management, Operating Systems, Android (Operating System), Apple iOS, Mobile Security, Patch Management, Package and Software Management, iOS Development, System Monitoring, OS Process Management

    Beginner · Course · 1 - 4 Weeks

    Status: Free trial
    Free trial
  • J

    Johns Hopkins University

    The Critical Role of IT Support Staff in Healthcare

    Skills you'll gain: Desktop Support, End User Training and Support, Technical Support and Services, Medical Support, Help Desk Support, Healthcare Industry Knowledge, Technical Support, Health Technology, Information Technology, Health Care, Information Technology Operations, Issue Tracking

    4.7 stars, 773 reviews, Beginner, Course, 1 - 4 Weeks

    ★ 4.7 (773) · Beginner · Course · 1 - 4 Weeks

    Status: Free trial
    Free trial
1234…834

In summary, here are 10 of our most popular it support courses

  • Introduction to Computers: Microsoft
  • Cisco Certified Support Technician IT Support 100-140 Unit 1: Pearson
  • Introduction to Technical Support: IBM
  • ITIL 4 Foundation: Logical Operations
  • TOTAL CompTIA A+ Core 1 (220-1201) v15: Packt
  • IT Hardware, Networking & Troubleshooting: EDUCBA
  • GenAI for Computer Support Specialists (IT Support): Coursera
  • Microsoft Cloud Support Associate: Microsoft
  • Troubleshooting and Debugging Techniques: Google
  • AWS Cloud Support Associate: Amazon Web Services

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