IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Duke University
Skills you'll gain: Prompt Engineering, Generative AI, Retrieval-Augmented Generation, Generative Model Architectures, Prompt Patterns, ChatGPT, OpenAI, Large Language Modeling, OpenAI API, GitHub Copilot, AI literacy, Hugging Face, Fine-tuning, Responsible AI, Python Programming, Machine Learning
★ 4.4 (257) · Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Microsoft Office, Microsoft Outlook, Presentations, Microsoft 365, Microsoft PowerPoint, Microsoft Power Automate/Flow, Productivity Software, Microsoft Word, Prioritization, Organizational Skills, Collaborative Software, Email Automation, Calendar Management, Workflow Management, Document Management, Microsoft Excel, User Accounts
★ 4.4 (321) · Beginner · Guided Project · Less Than 2 Hours

Coursera
Skills you'll gain: Collaborative Software, Google Workspace, Gmail, Telecommuting, File Management
★ 4.7 (424) · Beginner · Guided Project · Less Than 2 Hours

The University of Edinburgh
Skills you'll gain: Research, Science and Research, Liberal Arts, General Science and Research, Scientific Methods, Physical Science, Physics, Research Methodologies
★ 4.7 (963) · Mixed · Course · 1 - 3 Months

University of Alberta
Skills you'll gain: Computational Thinking, Video Game Development, Game Design, Software Quality (SQA/SQC), Problem Solving, Programming Principles, Computer Programming, Program Development, Algorithms, Python Programming, Computer Science, Debugging, Test Planning, Functional Testing, Other Programming Languages
★ 4.3 (238) · Beginner · Course · 1 - 3 Months

Google Cloud
Skills you'll gain: Google Workspace, Meeting Facilitation, Collaborative Software, Virtual Teams, Events and Conferences, Business Solutions, Calendar Management, Discussion Facilitation, Control Panels, Scheduling, Live Streaming, Data Sharing
★ 4.8 (176) · Beginner · Course · 1 - 3 Months

University of Colorado Boulder
Skills you'll gain: Theoretical Computer Science, Algorithms, Computational Thinking, Data Structures, Design Strategies, Quantum computing, Applied Mathematics, Python Programming, Analysis
★ 4.7 (277) · Advanced · Course · 1 - 4 Weeks

Google Cloud
Skills you'll gain: Google Gemini, Prompt Engineering, Retrieval-Augmented Generation, Gemini, Google Workspace, Generative AI, Google Cloud Platform, AI Workflows, Large Language Modeling, Enterprise Security
★ 4.7 (121) · Beginner · Course · 1 - 4 Weeks

University of London
Skills you'll gain: Sustainable Business, Corporate Sustainability, Reverse Logistics, Sustainable Development, Environmental Laws, Environmental Issue, Waste Minimization, Environmental Regulations, Logistics Management, Logistics, Business Modeling, Climate Change Mitigation
★ 4.6 (292) · Beginner · Course · 1 - 4 Weeks

Lund University
Skills you'll gain: Intellectual Property, Legal Strategy, Legal Writing, Regulation and Legal Compliance, Law, Regulation, and Compliance, Compliance Management, Commercial Laws, Competitive Analysis, Mergers & Acquisitions, Advocacy, Commercialization, Branding, Brand Strategy, Procurement, Innovation
★ 4.8 (310) · Beginner · Course · 1 - 3 Months
University of Cape Town
Skills you'll gain: Visual Impairment Education, Differentiated Instruction, Teaching, Special Education, Curriculum Planning, Curriculum Development, Educational Materials, Disabilities, Instructional Strategies, Education Software and Technology, Classroom Management, Student Support and Services, Psychosocial Assessments, Working With Children, Empathy & Emotional Intelligence, Team Collaboration
★ 4.9 (198) · Beginner · Course · 1 - 4 Weeks
University of Virginia
Skills you'll gain: Design Thinking, Innovation, User Research, Design Research, Human Centered Design, Project Scoping, Planning, Project Planning, Growth Mindedness, User Feedback, Strategic Thinking, Qualitative Research, Interviewing Skills, Customer Insights, Empathy
★ 4.7 (155) · Beginner · Course · 1 - 3 Months