IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

University of California, Irvine
Skills you'll gain: Salesforce, Salesforce Development, Data Quality, Data Modeling, Business Process Automation, Email Marketing, Data Security, Sales Enablement, Data Access, Data Management, Business Process, User Accounts, User Provisioning, Sales Process, Customer Relationship Management (CRM) Software, Customer Relationship Management, Dashboard, Sales Development, Automation, Cloud Computing
★ 4.2 (272) · Beginner · Specialization · 1 - 3 Months
Skills you'll gain: Productivity, Productivity Software, Consolidation, Collaborative Software, Setting Appointments, Calendar Management, Organizational Skills, Project Management Software, Scheduling, Time Management, Delegation Skills, Team Oriented, Document Management, Workflow Management, Goal Setting, Project Management, User Accounts
★ 4.5 (806) · Beginner · Guided Project · Less Than 2 Hours
University of Pennsylvania
Skills you'll gain: Personal Attributes, Self-Awareness, Research, Personal Development, Student Support and Services, Higher Education, Planning, Strategic Planning, Decision Making, Ability To Meet Deadlines, Organizational Skills
★ 4.7 (528) · Beginner · Course · 1 - 3 Months

Sage Publications
Skills you'll gain: Project Design, Stakeholder Management, Stakeholder Engagement, Project Management Life Cycle, Stakeholder Analysis, Project Scoping, Project Management, Project Planning, Project Risk Management, Leadership, Project Performance, Proposal Development, Decision Making, Program Evaluation, Business Priorities, Organizational Strategy, Strategic Leadership, Strategic Planning, Strategic Prioritization, Business Analysis
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Payment Card Industry (PCI) Data Security Standards, Payment Systems, Security Controls, Compliance Management, Payment Processing, Regulatory Compliance, Secure Coding, Identity and Access Management, Compliance Auditing, Data Security, Project Implementation, Audit Planning, Vulnerability Scanning, Cyber Security Policies, Security Testing, Vulnerability Assessments, Continuous Monitoring, Cybersecurity, Firewall, Network Security
Intermediate · Course · 1 - 3 Months

UNSW Sydney (The University of New South Wales)
Skills you'll gain: Systems Engineering, Systems Development, Systems Architecture, Construction Management, Systems Development Life Cycle, Functional Requirement, Product Lifecycle Management, Design Strategies, System Design and Implementation, Software Development Methodologies
★ 4.7 (837) · Beginner · Course · 1 - 3 Months
University of Michigan
Skills you'll gain: Logical Reasoning, Data Analysis, Deductive Reasoning, Analytical Skills, Analysis, Experimentation, Critical Thinking, Data Literacy, Critical Thinking and Problem Solving, Statistical Methods, Bayesian Statistics, Science and Research, Research Design, Behavioral Economics, Decision Making, Cognitive flexibility, Regression Analysis, Statistical Inference, Forecasting, Adaptability
★ 4.8 (1.5K) · Beginner · Course · 1 - 3 Months

Intermediate · Course · 3 - 6 Months

Skills you'll gain: Linux Administration, System Programming, Linux, Embedded Software, Linux Servers, Linux Commands, System Software, System Configuration, Operating Systems, Debugging, Memory Management, Embedded Systems, Cross Platform Development, Open Source Technology, Secure Coding, Configuration Management, C (Programming Language), Hardening, Program Development, Development Environment
Intermediate · Course · 1 - 3 Months
Skills you'll gain: Brand Strategy, Brand Marketing, Campaign Planning, Professional Networking, Brand Management, Branding, Storytelling, Mentorship, Communication Planning, Strategic Communication, Personal Attributes, Web Presence, Professional Development, LinkedIn, Overcoming Obstacles, Self-Awareness, Personal Integrity, Relationship Building, Recognizing Others, Personal Development
Beginner · Course · 1 - 3 Months

John Wiley & Sons
Skills you'll gain: Business Planning, Business Strategy, Business Strategies, Business Ethics, Financial Statement Analysis, Plan Execution, Financial Statements, Competitive Analysis, Growth Strategies, Strategic Planning, Strategic Thinking, Competitive Intelligence, Business Modeling, Financial Forecasting, Culture Transformation, Strategic Decision-Making, Strategic Marketing, Portfolio Management, Market Analysis, Entrepreneurship
Beginner · Specialization · 3 - 6 Months

Skills you'll gain: Salesforce Development, Salesforce Object Query Language (SOQL), Force.com, Salesforce, Unit Testing, Code Coverage, Development Testing, Test Case, Application Programming Interface (API), Restful API, Web Services, Development Environment, Maintainability, Software Development Tools, Integrated Development Environments, Transaction Processing, Data Management, Software Installation
Intermediate · Course · 1 - 3 Months