Automation Courses

Skills you'll gain: Customer Service, Customer Relationship Building, Customer and Client Support, Client Services, Customer Complaint Resolution, Customer Support, Customer Retention, Customer experience strategy (CX), Business Planning, Communication Strategies, Communication

Skills you'll gain: AI Product Strategy, AI Enablement, Market Opportunities, Scalability, Case Studies, Entrepreneurship, Business Strategy, ChatGPT, Decision Intelligence, AI Integrations, Business Workflow Analysis, Artificial Intelligence, Process Analysis, Cost Containment, Innovation, Automation

Skills you'll gain: Microsoft Power Platform, Microsoft Power Automate/Flow, No-Code Development, Process Design, Business Process Automation, Application Development, Process Modeling, Application Design, Automation, Business Process, Data Integration, Data Modeling, Identity and Access Management

Skills you'll gain: Prompt Engineering, Prompt Patterns, Prompt Engineering Tools, AI literacy, Document Management, Context Engineering, AI Integrations, Artificial Intelligence, Generative AI, Safety and Security

Skills you'll gain: CrewAI, AI Workflows, AI Orchestration, Agentic Workflows, Generative AI Agents, Agentic systems, LLM Application, Automation, Artificial Intelligence and Machine Learning (AI/ML), Model Context Protocol, Context Engineering, Artificial Intelligence, System Monitoring, Workflow Management, Context Management, Tool Calling, Continuous Monitoring, Scalability, Memory Management, Large Language Modeling

Skills you'll gain: CrewAI, AI Workflows, AI Orchestration, Agentic Workflows, Generative AI Agents, Artificial Intelligence and Machine Learning (AI/ML), Artificial Intelligence, Agentic systems, Business Process Automation, Memory Management, Tool Calling

Skills you'll gain: Customer Service, Telephone Skills, Personalized Service, Verbal Communication Skills, Customer experience improvement, Inbound Calls, Customer Support, Customer Relationship Building, Non-Verbal Communication, Customer Complaint Resolution, Friendliness, Communication, Tactfulness, Interpersonal Communications, Service Improvement, Consumer Behaviour

Skills you'll gain: A/B Testing, Content Performance Analysis, Content Scheduling, Marketing Analytics, Business Intelligence, Performance marketing, Key Performance Indicators (KPIs), Campaign Management, Brand Marketing, Social Media Management, Customer Relationship Management (CRM) Software, Digital Marketing, Marketing Automation, Content Optimization, Email Marketing, Value Propositions, Data-Driven Marketing, Web Analytics, Brand Management, Content Strategy

Skills you'll gain: Microsoft Copilot, Sales Enablement, Prompt Engineering, Sales Development, Sales, Sales Operations, Sales Strategy, General Sales Practices, Sales Process, Sales Support, Sales Presentations, Sales Presentation, AI Product Strategy, Marketing Collateral, Overcoming Objections, Prompt Engineering Tools, Taking Meeting Minutes, Meeting Facilitation, Email Automation, Microsoft Teams

Skills you'll gain: API Design, Application Programming Interface (API), Postman API Platform, Restful API, API Testing, Application Deployment, Continuous Deployment, CI/CD, Application Lifecycle Management, Test Automation, Software Documentation, Application Performance Management, Continuous Integration

Skills you'll gain: Email Automation, ChatGPT, Prompt Engineering, Gmail, AI Personalization, Calendar Management, Setting Appointments, Workflow Management, Customer Communications Management, Automation, Customer Inquiries, Generative AI, Travel Arrangements

Skills you'll gain: Software Testing, White-Box Testing, Functional Testing, System Testing, JUnit, Performance Testing, Test Tools, Unit Testing, Test Automation, Code Coverage, Test Case, Selenium (Software)