Automation Courses

Skills you'll gain: Agentic Workflows, AI Workflows, AI Enablement, Agentic systems, Microsoft Power Platform, Decision Intelligence, Business Transformation, Workflow Management, Digital Transformation, AI Product Strategy, Business Process Automation, Responsible AI, Generative AI Agents, Enterprise Architecture, Software As A Service, Operational Excellence, Organizational Development, Strategic Leadership, Leadership Development, Risk Management

Skills you'll gain: Claude Code, Anthropic Claude, Multimodal Prompts, Prompt Engineering, Prompt Patterns, Generative AI Agents, AI Orchestration, Context Engineering, Code Reusability, AI Workflows, Software Development, Generative AI, Software Quality Assurance, Software Development Life Cycle, Automation, Artificial Intelligence, Software Architecture, Software Testing, Software Design, Software Development Methodologies

Skills you'll gain: Prompt Engineering, Project Management, Project Management Life Cycle, Milestones (Project Management), Project Risk Management, Project Scoping, Project Planning, Project Coordination, Workflow Management, Project Documentation, Agile Project Management, AI Enablement, Agile Methodology, Responsible AI, Management Reporting, Document Management, Stakeholder Management, Generative AI, Artificial Intelligence, AI Personalization

Skills you'll gain: Incident Management, Incident Response, Technical Communication, Performance Metric, Cloud Infrastructure, DevOps, Devops Tools, Systems Design, System Design and Implementation, Business Metrics, CI/CD, Automation

Skills you'll gain: Linux, Linux Commands, Linux Servers, Ubuntu, File Management, Command-Line Interface, Unix, Bash (Scripting Language), grep, Servers, Operating Systems, File Systems, Shell Script, Web Servers, IT Automation, Apache, MySQL, Open Source Technology, Service Management

Skills you'll gain: Object Oriented Programming (OOP), Theoretical Computer Science, Computer Programming, Performance Testing, Algorithms, Programming Principles, Code Reusability, Computer Science, Data Structures, Python Programming, Computational Thinking, Maintainability, Test Automation, Software Testing

Skills you'll gain: Responsible AI, Customer Service, AI Personalization, AI Enablement, AI Integrations, Customer experience improvement, Customer Communications Management, Service Level, Interpersonal Communications, Service Design, Personalized Service, Customer Support, Customer experience strategy (CX), Decision Intelligence, Customer Engagement, Service Level Agreement, Decision Making, Workflow Management, Problem Solving, Data Analysis

Skills you'll gain: Test Driven Development (TDD), Gherkin (Scripting Language), Test Tools, Behavior-Driven Development, Test Automation, Unit Testing, Software Testing, Development Testing, Test Case, Software Engineering Tools, Test Data, Code Coverage, Scenario Testing, Restful API, Mockups, Microservices

Skills you'll gain: Generative AI, Infrastructure as Code (IaC), Model Deployment, Personalized Service, Maintainability, Software Development Tools, Prompt Engineering, AI Personalization, Software Development, Amazon Web Services, Customer Relationship Management, Artificial Intelligence and Machine Learning (AI/ML), Artificial Intelligence, Business Process Automation, Amazon DynamoDB, DevOps, Amazon S3, Cloud Computing, Machine Learning, Natural Language Processing

Skills you'll gain: Customer Complaint Resolution, Customer Service, De-escalation Techniques, Service Recovery, Customer Relationship Building, Active Listening, Customer Support, Overcoming Objections, Customer experience improvement, Customer Engagement, Verbal Communication Skills, Customer Retention, Expectation Management, Customer Relationship Management, Root Cause Analysis, Needs Assessment, Customer Insights, Trustworthiness

Skills you'll gain: Vibe coding, Prompt Engineering, AI powered creativity, Debugging, LLM Application, AI Personalization, Generative AI Agents, AI Product Strategy, Search Engine Optimization, Email Automation, AI literacy, Agentic Workflows, Large Language Modeling, Marketing Planning, AI Workflows, Artificial Intelligence, Generative AI, Photo/Video Production and Technology, Video Production, Presentations

Skills you'll gain: Infrastructure as Code (IaC), Terraform, Infrastructure Architecture, IT Automation, Cloud Infrastructure, DevOps, Cloud Management, Configuration Management, Code Reusability, Cloud Deployment, Amazon Web Services, Cloud Computing, Cloud Engineering, Amazon S3, Verification And Validation, Dependency Analysis