Problem solving courses can help you learn critical thinking, analytical reasoning, creative brainstorming, and decision-making strategies. You can build skills in identifying root causes, evaluating solutions, and implementing effective action plans. Many courses introduce tools like flowcharts, mind mapping software, and data analysis techniques, which help you visualize problems and track progress.

Knowledge Accelerators
Skills you'll gain: Customer Service, Problem Solving, Customer Support, Telephone Skills, Greeting Customers, Service Level, Help Desk Support, Customer and Client Support, Personal Attributes, Technical Support and Services, Customer Relationship Management, Communication, Customer Complaint Resolution, Empathy, Customer Engagement, Customer experience improvement, Process Management
★ 4.8 (1.9K) · Beginner · Course · Less Than 2 Hours

University of Virginia
Skills you'll gain: Design Thinking, Creative Problem-Solving, Ideation, Innovation, Creativity, Strategic Thinking, Thought Leadership, Case Studies, Human Centered Design, Open Mindset, Experimentation, Storytelling
★ 4.7 (9.2K) · Beginner · Course · 1 - 3 Months
University of California, Irvine
Skills you'll gain: Business Writing, Stakeholder Engagement, Negotiation, Project Planning, Creative Thinking, Project Performance, Business Correspondence, Stakeholder Communications, Concision, Project Management, Communication Planning, Project Risk Management, Planning, Editing, Performance Measurement, Teamwork, Risk Management, Emotional Intelligence, Relationship Building, Communication
★ 4.7 (38K) · Beginner · Specialization · 3 - 6 Months

The University of Sydney
Skills you'll gain: Critical Thinking, Research, Problem Solving, Critical Thinking and Problem Solving, Oral Comprehension, Ethical Standards And Conduct, English Language, Research Methodologies, Verbal Communication Skills, Higher Education, Personal Integrity, Writing, Creative Problem-Solving, Research Reports, Brainstorming, Planning
★ 4.9 (1.9K) · Mixed · Course · 1 - 3 Months

Arizona State University
Skills you'll gain: Decision Making, Public Speaking, Problem Solving, Positivity, Lecturing, Presentations, Storytelling, Optimism, Communication, Verbal Communication Skills, Decisiveness, Complex Problem Solving, Oral Expression, Critical Thinking and Problem Solving, Communication Strategies, Empowerment, Growth Mindedness, Root Cause Analysis, Personal Development, Data Collection
★ 4.5 (245) · Beginner · Specialization · 3 - 6 Months

Technion - Israel Institute of Technology
Skills you'll gain: Ideation, Innovation, Creative Problem-Solving, Creative Thinking, Creativity, Operations Management, Problem Solving, Strategic Thinking, Solution Delivery, Initiative and Leadership, Personal Development, Presentations, Persistence
★ 4.7 (1K) · Mixed · Course · 1 - 3 Months

Skills you'll gain: Management Consulting, Consulting, Business Consulting, Problem Solving, Ethical Standards And Conduct, Consultative Approaches, Complex Problem Solving, Root Cause Analysis, Analysis, Technical Consulting, Business Ethics, Workforce Development, Professional Development, Decision Making, Business Strategy, Business Acumen, Networking Hardware
★ 4.9 (15) · Beginner · Course · 1 - 4 Weeks

CVS Health
Skills you'll gain: Active Listening, De-escalation Techniques, Customer Service, Empathy, Call Center Experience, Customer Support, Greeting Customers, Retail Sales, Transaction Processing, Customer Complaint Resolution, Retail Store Operations, Problem Solving, Time Management, Conflict Management, Ability To Meet Deadlines, Root Cause Analysis, Non-Verbal Communication, Communication, Positivity
★ 4.6 (379) · Beginner · Course · 1 - 4 Weeks

Birla Institute of Technology & Science, Pilani
Skills you'll gain: Algorithms, Programming Principles, Data Store, Data Management, Computational Thinking, Memory Management, C and C++, Software Design, Problem Solving, Complex Problem Solving
★ 4.3 (9) · Mixed · Course · 1 - 3 Months

The State University of New York
Skills you'll gain: Creative Problem-Solving, Creativity, Creative Thinking, Innovation, Problem Solving, Cognitive flexibility, Recognizing Others, Self-Awareness
★ 4.4 (310) · Mixed · Course · 1 - 3 Months
Deep Teaching Solutions
Skills you'll gain: Logical Reasoning, Critical Thinking and Problem Solving, Creative Problem-Solving, Mental Concentration, Decision Intelligence, AI literacy, Innovation, Analysis, Persuasive Communication, Self-Awareness, Verbal Communication Skills, Ancient History, Psychology
★ 4.8 (203) · Beginner · Specialization · 1 - 3 Months

Skills you'll gain: File I/O, Git (Version Control System), Software Development Methodologies, JUnit, Systems Development Life Cycle, Requirements Analysis, Version Control, Application Development, Software Development Life Cycle, Full-Stack Web Development, Test Driven Development (TDD), SQL, Software Development, Restful API, Database Management, Object Oriented Programming (OOP), Decision Intelligence, Digital Transformation, Java Programming, Generative AI
★ 4.3 (630) · Beginner · Professional Certificate · 3 - 6 Months